Almere, Flevoland, Netherlands
Proactive and results-oriented professional with 8+ years of experience in channel and product management at VIVOTEK (a Delta Group surveillance company), 2+ years in purchasing and materials planning at Giant Europe, and 3+ years in project and team leadership in career development and public relations. Skilled in cross-functional coordination, project execution, and executive-level support. Strong communicator with a proven ability to streamline operations, improve satisfaction metrics, and build productive internal and external relationships.
• Oversee logistics coordination with outsourced warehouses to support over 40 European clients; improved shipping accuracy from 85% to 97% and enhanced customer satisfaction. • Monitor inventory levels and fulfillment metrics, raising order fulfillment rates from 70% to 88% through proactive stock planning and freight arrangement. • Led EDI integration with new logistics partners, working cross-functionally to ensure smooth rollout and post-launch follow-up, optimizing operational flows.
• Managed projects from concept to execution, coordinating with HQ to develop tailored products for maritime projects. Achieved successful project outcomes with recurring orders, demonstrating exceptional project follow-through and follow-up. • Facilitated internal and external communication for regional growth initiatives, ensuring smooth implementation of operational plans.
• Coordinated daily administrative operations including sales order processing, vendor payments, and documentation for interdepartmental follow-up. • Efficiently processed sales orders, tracked vendor payments, and maintained accurate records, ensuring timely follow-ups. • EDI integration with new warehouse, coordinated with interdepartmental personnel to ensure successful implementation and operational plans.
Responsible for parts orders and purchased parts from European and Chinese suppliers effectively; reached supply and demand balance between production and sales request. Supervised and cooperated with headquarters’ material planner team to bridge the gap between Giant Europe and Giant Taiwan; better controlled parts provision to achieve just-in-time goal and reduced associated carrying costs; effectively minimized in-process inventory. Resolved severe quality issues with Engineering and Quality Department; teamed up different internal and external units to arrange prompt response and implement suitable solutions to resolve problems efficiently.
2010-2011 Ambassador of International Rotary Foundation. Scholarship owner and represent Taiwan Rotarian to promote cultural exchanges to worldwide Rotary Ambassadors and members.
Recruited, coached and supervised 12 consultants per year to provide resume editing and interview simulation for university students’ career development, and raised service satisfaction from 88.2% to 95.6% via redesigned recruiting and training process. Initiated and developed E-Portfolio Programs, collaborated with administrative support to enrich digital data, which established comprehensive profiles of students and boosted the usage rate to 169%. Negotiated with Top University Fund Office, successfully applied for grant to increased the center’s budget up to 170%. Built up cooperative relationship with P&G, HP, and Goldman Sachs, which increased number of available student internships and organized dozens of career events to increase campus-recruiting programs.
Directed Carrefour national-wide promotion project, managed contract negotiations with advertising agencies, developed marketing strategies and promotion campaigns for shopping mall ventures. Annual expenditures of $85million.