South Africa
Monitoring security access, conducting security assessments through vulnerability testing and risk analysis. Performing both internal and external security audits using different systems analyzing security breaches to identify the root cause and continuously updating the company’s incident response and disaster recovery plans verifying the security of third-party vendors and collaborating with them to meet security requirements
Network Operations Center Engineer, dealing with technical errors for prioritized business fiber network and voice services also fraud analytics and monitoring 24 hours 7 days 365 days SLA of 100%.
Technical support engineer in LTE advanced and for home network Fiber and DSL we supported LTE for Rain Network and Cell C as infrastructure suppliers together with ISPs as Data suppliers.
Tier Support agent, assisting customers with connectivity issues for FTTH FTTB and voice and switchboards. Diginet lines etc