Düsseldorf, North Rhine-Westphalia, Germany
I am an experienced transformation manager, academic lecturer, innovation manager and speaker. My focus topics are business transformation, innovation, change, people experience, leadership, customer centricity, agility and coaching. My clear preference for empirical approaches, experiments and evidence-based management is based on a strong academic background and lifelong learning. I foster an entrepreneurial & agile mindset. I am purpose driven and I build on a sound knowledge & experience in transformation / change management, people experience, customer experience, b2b marketing, innovation management, digital business model innovation, direct and online marketing, strategic marketing, design thinking, project management, new work. 📈 My mission: Agile leadership, impact and inspiration. 💻 Personal productivity software stack (user): MS Office, Office365, Confluence, Wekan & Trello, Rocket & Slack, Mural & Conceptboard, Unipark questback, SurveyMonkey, Mentimeter, SPSS, maxQDA, Citavi, Wordpress, Jira, Slidepresenter 🎓 (Major) Additional Certificates: Systemic Coach and Change Manager (INEKO) Mental Coach (AHAB) Resilience Coach (AHAB) Design Thinking Facilitator (LORENZO) Professional Academic Teaching Certificate (Academic Education Federal State of NRW) Professional Scrum Master - PSM 1+2 (scrum.org) Professional Scrum Product Owner - PSPO 1+2 (scrum.org) Professional Agile Leadership - PAL I + EBM (scrum.org) 🎯 My Personal Values: Reliance (German: Verlässlichkeit), Decency, Sustainability, Leaders Never Stop Learning 🎤 Track Record as Speaker: VDI (Modern Service in a B2B Environment) ROLAND RECHTSSCHUTZ (B2B Customer Centricity, Corporate Values) INSURLAB GERMANY (New Work) LEGAL PROTECTION INTERNATIONAL (New Work, Corporate Values) Franke & Bornberg (Corporate Values) BOS/Fresenius Hochschule (New Work/Workspaces) SCOR Advisory Board (New Work) DELVAG (Creating a Culture for Data Transformation) insureNXT 👨🏫 Track Record Teaching / Lectures @ Universities: General Management B2B Marketing (Master) Marketing Basics (Bachelor) Instruments of B2B and B2C Marketing (Bachelor) Marketing Case Studies Strategy & Innovation (Bachelor) 🎧 Podcasts: EY FinTech&BeYond #47 Digital Insurance Podcast Insurance Monday Futurance you.talk "Die Versicherungswelt im Wandel" (own podcast)
Accountabilities: InsurLab Academy Topic Lead for Transformation and Sustainability & Topic Days Research Activities & University Partnerships InsurNXT Career Day/Science Stage Membership Management
Lecture "Strategy & Innovation" in the program "Risk and Insurance" @TH Köln (https://www.th-koeln.de/studium/risk-and-insurance-bachelor_72498.php) as part of our mission @InsurLab Germany to promote Transformation and Innovation in the Insurance Industry ("Lehrbeauftragter")
Created and accelerated cultural and working environment transformation at ROLAND Rechtsschutz as a leader of two x-functional teams (MOVE & Smart New Normal), organizer and host of transformation & leadership challenges, senior management meetings & events. Furthermore responsible for employee engagement surveys and various transformation, innovation and upskilling initiatives.
Lead x-functional Product Development Teams for Product Innovation and Relaunch Activities. Focus on Commercial Products and Consumer Product Innovation. Progressed Customer Research and Partnering Activities for New Solutions. Drove Change / Transformation @ROLAND as a member of a Culture Change Initiative.
Managed Product and Business Model Innovation at Postcon, the (former) German subsidiary of PostNL. Tasks comprised Market, Customer and Competitor Analysis, Project Management, Product Marketing & Business Development as well as the Development and Optimization of an Innovation Process Model including Best Practice Examples.
Full time employment (100%) @Heinrich-Heine-Universität Düsseldorf as Lecturer & Researcher. Member of the Faculty Council for two consecutive election periods.