Paris, Île-de-France, France
Omnichannel - Digital Marketing / Open Innovation / Digital Transformation Director / Domain Manager / Program Manager 24 years’ experience
• Develop and evangelize the online user experience by developing a vision, strategy, and overarching design that will drive engagement throughout the organization. • Manage and grow a digital team to deliver solutions (Sales and Aftersales tools) through Agile at scale framework. • Lead the omnichannel offering across departments and organizations • Ensure seamless customer experience across all channels whilst driving revenue and P&L targets.
Lead innovation strategy for Customer Experience: - To define innovation framework by leveraging prospective approach and open strategy studies - To leverage worldwide startup ecosystems (Silicon Valley, Tel Aviv, EU...China) to identify disruptive startups and ideas. Lead partnership strategy for Customer Experience: - To accelerate value generation by setting partnerships aligned to business priorities Alliance Corporate Venture, Cross Functional Team for Innovation: - To define business priorities - To identify relevant startup for investment and facilitate their integration
Lead IS/IT Team in Silicon Valley for various technologies and architectures studies • Collaborate with startups, labs and tech entities to boost innovation within Alliance Renault Nissan • Evaluate innovative technologies, determine the interest for the Alliance Renault Nissan and conduct some proof of concept • Collaborate with research team on studies for connected car and services • Collaborate with Business counterparts to contribute to digital transformation
Lead various technologies studies with added value on different domains (IoT, AR, Big Data, Cloud solutions...) • Collaborate with Silicon Valley startups, labs and tech entities to boost innovation within Alliance Renault Nissan • Evaluate innovative technologies, determine the interest for the Alliance Renault Nissan and conduct some proof of concept • Collaborate with research team on studies for connected car and services • Collaborate with Business counterparts on studies for Manufacturing and Supply Chain
Responsible for defining and implementing the IS strategy for Renault Engineering PPM solutions - Direct management and supervision of 10 Project/Program Managers - Define IS strategy tool for Cost, Resources & Planning - Manage Strategic Programs : GPS (Global Planning System) and WWB (Workload Workforce Balance) - Deploy Lean Management and Visual Management - Deploy Agile principles and patterns - Manage inshore subcontractors (20 people) and offshore subsidiary (in India/20 people) - Manage global life cycle of IS tools - Yearly Budget : 3,3 M€ (associated cost) GPS (Global Planning System) and WWB (Workload Workforce Balance) are 2 strategic programs that contribute to Renault Engineering Transformation. Their main goal is to facilitate forecasting and progress of R&D projects and activities on 3 key dimensions: Schedule, Resources, and Cost in order to support decision making process at operational and strategic levels. Challenges: To Build a team in order to manage 2 major programs including several projects developed in parallel based on different technologies (Market software: Planisware and BI Agile solutions, custom in-house solutions based on JAVA GWT/GXT technology). Advance programs to success according to the scope, timeline and in a cost framework defined with the business.
Responsible for managing PDM Program on deliverable management perimeter - Direct and ensure synergies between Vehicle Division and Powertrain Division. - Define and conduct the technico-functional and financial analysis of solutions proposed by the editors Dassault Systèmes and Siemens PLM Software. - Manage the first release of Renault NewPDM Program (based on Dassault Enovia V6 solution) of which the scope concerns Deliverables Management. - Team : 25 people composed of internal, outsourced people and from the editor (Dassault Systèmes) NewPDM : has goals to provide the Engineering Division with a set of new processes and tools for the Change-Up, V3P and Collaborative Engineering projects which are part of Renault Engineering Transformation. This program regards all powertrain and vehicle development engineering functions and it enables the management of data for Product, Process, Tests and Documentation of engineering). This was the largest Information System project underway for Renault and will serve 17,000 users worldwide Challenges: To drive the first release of this major program for RENAULT to success according the timeline defined with the business, in a cost framework and with a market software solution under construction (Dassault Enovia V6).
IS Project Manager (2006 à 2007) - to provide and manage FOP (Process Operation Sheet) and FOS (Standard Operation Sheet) based on process planning tree data. 2 main competitors, Dassault Systèmes (DELMIA) and Siemens PLM Software. - Team : 15 people (Renault, Siemens and Integrator (Cadesis)) - Budget : 2,5 M€ (associated cost, licenses and Software infrastructure) Responsible for Master Plan "Digital Factory " (2005 à 2006) - In charge of the pre-strudy to replace existing tools to define process planning and simulation. - Conduct a benchmark with 2 major editors Dassault Systèmes (DELMIA) and Siemens PLM Software (ex UGS/TECNOMATIX). - Conduct a diagnostics on existing tools at Renault Samsung Motor, define the strategy of deployment on CAM (Computer Aided Manufacturing) perimeter. Application leader (2000 à fin 2005) - Application leader for Body in White domain (IS for assembly line definition) and for Logistics domain (IS to optimize parts supply patch for manufacturing line). Yearly budget: 1M