Munich, Bavaria, Germany
- Technical and disciplinary leadership of a team of up to 8 Operations Managers - Conducting recruitment processes including interview and selection of Operations Managers - Periodic reporting to the Head of Operations including KPI tracking - Responsibility and forecasting of the profit & loss account for the region of Southeast Germany - Analytical and operational demand planning on own employees as well as 3PL service providers - Project management in the area of Operations in collaboration with internal departments such as Finance, Procurement, Commercial, as well as external stakeholders
- Establishment and structuring of the Munich site at the operational level - Recruiting and Hiring of own employees - Creation and optimization of the business area and their strategic "drop off points" - Be in charge of the 3PL service provider as well as its subcontractors - Managing and accountability of regional KPIs
- Responsibility and evaluation for the nationwide Rider KPIs - Working closely with the German Operations team to enable and optimize new and existing process - Project management in the area of operations management in collaboration with other internal departments - Evaluation of fleet management in the area of performance
- Interim takeover of fleet management in the Irish and Northern Ireland region - Collaboration with local sales and accounts management as well as customer service - Development of new processes to optimize day-to-day business - Evaluation of fleet management in the area of performance
- Establishment and structuring of the Düsseldorf site at the operational level - Collaboration with local sales and accounts management as well as customer service - Recruiting and scaling fleet management - Live operations of the order volume