Philipp Kross

Director Operations | Head of Production | Team Leadership | Organizational Management | Production & Live-Operations

Greater Munich Metropolitan Area

About

25 years ago I started in TV production. What followed was a career built on turning complex ambitions into operational reality — across 20+ countries, in chaos, under pressure, always on budget. I've led organizations of up to 285 people, managed budgets up to €21M, and built operational units from scratch — or turned around ones that weren't working — in places like Los Angeles, Dubai, Moscow and Rome. The through-line across all of it: I come in where things are uncharted, unclear or broken — and I leave them standing on their own. After 14 years at HSE I'm deliberately taking stock — exploring what the next chapter looks like, whether that's a new organization or something I build myself. Outside of work: passionate about fly fishing and basketball – both teach patience, precision and the value of a good team.

Experience

  • HSE Home Shopping Europe GmbH (On-site)
    • Director Operations
      Sep 2019 - May 2026 · 6 yrs 9 mos

      End-to-end operational responsibility for a complex, multi-unit 24/7 high-availability environment – covering studio operations, technical infrastructure and on-site warehouse logistics; up to 90 FTE, budgets up to €9.3M. Built and scaled new revenue streams: +46% growth in outlet sales operations. Led infrastructure modernization with €1.5M investment during live operations; capacity +18%. Improved operational productivity by 11% per FTE while reducing headcount by 15% through process redesign. Member of COVID crisis team: operational capacity +14%, shift sick rate below 5%.

    • Head of Operations
      Jan 2012 - Aug 2019 · 7 yrs 8 mos

      Progressive leadership across four consecutive roles – from Studio Operations to full responsibility for Warehouse, Logistics and international rollouts; team from 85 to 285 FTE, budget from €8M to €21M. Helped building decentralized operations from scratch in Dubai, Moscow and Rome. Led large-scale infrastructure modernization across multiple operational units including full creative redesign of studio environment. Led company-wide change project integrating Warehouse Operations and Outlet Sale; standardized processes across all units. Increased revenue of one operational unit by 45% through expansion of operating hours and optimization of the operational environment.

  • Senior Advisor Operations & Market Entry at Youngest Media London Ltd
    Aug 2018 - May 2019 · 10 mos

    Market entry advisory for 8 international concepts – from feasibility analysis to budget negotiation with German business partners.

  • Head Of Production at Redseven Artists & Events
    Sep 2011 - Dec 2011 · 4 mos

    Project mandate. Produced ProSieben's first online-only live event – 85,000+ unique visitors within 24 hours.

  • Tresor TV Produktions GmbH (Full-time · 10 yrs 1 mo)
    • Head of Production
      Jan 2004 - Aug 2011 · 7 yrs 8 mos

      10 years of end-to-end production of reality and entertainment formats for all major German broadcasters and international clients – including Germany's Next Topmodel by Heidi Klum, Survivor, Fort Boyard and Comet. 65+ formats per year across 20+ countries, budgets €20K–€9M. Zero budget overruns across the entire tenure.

    • Production Manager
      Aug 2001 - Dec 2003 · 2 yrs 5 mos

      Operational management of national and international TV productions. Promoted to Head of Production

  • Junior Production Manager at MME Me, Myself & Eye Entertainment GmbH
    Jul 1999 - Jul 2001 · 2 yrs 1 mo

    Entry-level position in TV production – prime-time show formats, crew management and industry networking.