Zurich, Switzerland
As Group Manager Education, I lead a global team responsible for driving the efficiency, consistency, and impact of sales and product education across international markets. My role focuses on aligning training strategies with business goals, supporting product launches, and delivering scalable learning solutions that enhance sales performance and product knowledge across regions. Key Responsibilities: Lead a team of International Education Managers, Field Education Managers, and Education Specialists delivering training across a broad product portfolio. Develop and execute global training programs tailored to regional business needs and regulatory requirements. Launch comprehensive training curricula combining classroom, hands-on, and digital formats. Collaborate cross-functionally with Sales, Marketing, and Product teams to ensure localized, high-impact learning experiences. Spearheaded the development of digital education tools, including e-learning modules, webinars, and virtual workshops, to scale global reach. Built strategic partnerships with Key Opinion Leaders (KOLs) to support educational initiatives and expand training influence. Support global product launches through structured pre-launch and post-launch training programs. Oversee international training events and workshops, aligning with company objectives and compliance standards. Continuously analyze feedback and performance data to refine training strategies and ensure continuous improvement.
Key activities and responsibilities in the following areas Strategy - Define a global portfolio strategy by identifying customer needs, market trends, service needs and portfolio gaps. - Analyse and monitor competition - Hold and increase in depth knowledge of product segment & trends Product Portfolio Marketing - Generate input for marketing materials - Prepare content for product / segment campaigns based on clinical data to develop sales force knowledge, drive brand awareness, generate leads, and maximize revenue - Development Projects and Launch Excellence - Develop and own "go-to-market"-strategy - Develop value propositions for product lines and products - Define and develop content for marketing material - Define launch priorities for countries in collaboration with Downstream - Support System Development Manager & Downstream with set configurations - Support launches in countries and launch events - Lead post-launch market introductions in the countries - Support pricing strategy Commercial - Set Forecast and quantity planning for launches in collaboration with the regions - Tracking of set investments and set turns for launches together with finance/controlling - Define KPIs for new products to monitor success Markets & KOLs - Build and maintain relationships with worldwide KOLs - Establish and maintain strong relationships with the different markets and key stakeholders - Understand and respect the different needs of countries and regions for products, launches, and marketing Education (support function) - Collaborate with the regions and IBRA (www.ibra.net) on the course program and course planning for professional education - Support education with strategic advice on product and surgeon education - Support the development of efficient sales force training materials and sessions - Support trainings for NPIs
Product Strategy Product Portfolio Marketing Commercial Strategies Markets & KOL Management Education (support function)