Lucerne Metropolitan Area
Hi, my name is Philipp Bachmann. I recently completed my Bachelor's degree in Business Engineering Innovation at the Lucerne University of Applied Sciences and Arts. During my studies, I pursued a dual degree in Sales & Marketing Management and Product & New Business Development. I am currently a Trainee at Siemens Digital Industries, where I have the opportunity to apply my academic knowledge in a practical setting and gain valuable insights into project management and innovative technologies. My passion lies in innovative technologies and their potential to reshape the business landscape. My career goal is to assist companies in the development and marketing of new products and services to drive their success. In my free time, I actively follow emerging trends and ideas, continuously expanding my knowledge. I'm always eager to connect with new professionals and explore opportunities for personal and professional development. If you have any questions or would like to discuss innovative ideas, please don't hesitate to reach out. Let's connect and exchange insights!
AI-driven customer intelligence platform: Developed end-to-end chatbot for systematic potential analysis across Swiss companies, automating lead qualification, generating sales-ready account analyses, and delivering actionable contact strategies with AI-generated communication templates to accelerate customer acquisition Market segmentation & corporate linkage methodology: Designed and implemented two-stage AI framework to prioritize and segment Swiss industrial customers by service potential (maintenance, retrofit, predictive maintenance, energy management); systematically identified corporate affiliations between target prospects and existing customers to enable targeted account manager handovers and improve pipeline efficiency Sales enablement & technical product launch: Engineered mobile demo unit for SINAMICS S220 using PCS neo and SIMIT simulation environments; designed comprehensive campaign materials including webinars, promotional assets, and LinkedIn content series (DriveSim Engineer) to drive market awareness and field team adoption Process optimization & project management: Mapped and optimized customer-specific project handling workflows in Customer Service; identified process redundancies and calculated cost savings; implemented Wrike as enterprise project management platform with workflow customization and full sales organization onboarding Technical knowledge development & enablement: Completed hands-on SiTrain training (SIMATIC PCS neo, TIA Portal, SINAMICS platforms); participated in technical knowledge transfer workshops; developed and delivered internal enablement materials for 50+ field teams on automation and digitalization use cases •Scoring & pilot validation: Conducted pilot rollout of targeted outreach strategies to mid-size pharma accounts; validated lead qualification methodology and market positioning approach; created training material Skills & Tools: PCS neo, SIMIT, TIA Portal, Wrike, AI, Camtasia, SieSales, Microsoft 365
- Develop and implement an integrated technical support process - Creation of a training video portfolio for a building monitoring platform - Identification of use cases for the platform through employee interviews at worldwide locations - Creation and presentation of a portfolio of use cases - Participation in the planning and implementation of workshops - Entwicklung und Umsetzung eines integrierten technischen Support-Prozesses - Erstellung eines Schulungsvideo-Portfolios für eine Gebäudeüberwachungsplattform - Identifikation von Use Cases für die Plattform durch Mitarbeiterinterviews an weltweiten Standorten - Erstellung und Präsentation eines Portfolios von Use Cases - Mitarbeit bei der Planung und Durchführung von Workshops
- Handling of warranty and goodwill cases and initiation of improvement measures - Processing of received installation feedback and initiation of improvement measures - Recording and maintenance of CRM and ERP data - Responsibility for the further development of training materials for ERP and CRM - Abwicklung von Garantie- und Kulanzfällen und Einleitung von Verbesserungsmassnahmen - Bearbeitung von eingegangenen Installationsrückmeldungen und Einleitung von Verbesserungsmassnahmen - Erfassung und Pflege von CRM- und ERP-Daten - Zuständigkeit für die Weiterentwicklung von Schulungsunterlagen für ERP und CRM
During four years I completed my apprenticeship as an electronics engineer with EFZ at Siemens. During this time, I acquired knowledge and skills that are not limited to my own profession. Fast thinking and a great ability to grasp things were prerequisites. Während vier Jahren absolvierte ich die Ausbildung zum Elektroniker mit EFZ bei der Siemens. Dabei erarbeitete ich mir berufsübergreifende Kenntnisse sowie Fähigkeiten. Schnelles Denken sowie grosse Auffassungsgabe waren dabei Voraussetzungen.