Greater Munich Metropolitan Area
Creative mind with a passion for visual communication and a seasoned professional in telecommunications and television environments with 15+ years of experience in editorial business, sales & project management.
Management of the central Communications and Marketing department for one of the leading Hightech and Engineering Services companies in Europe with a focus on Aerospace, Future Mobility, Secure ICT & AI, and Defence. CEO Communications · Press & PR · Marketing · Internal Comms · Exhibition & Event
Lead of the Editorial Services team. Operational steering of Vodafone’s entertainment products (Video Store and Catch-Up TV) with P&L responsibility. Accountable for content sourcing, product communications, promotion and marketing, as well as editorial office and usage analysis. Definition and development of new business areas and product strategy.
Lead of the editorial team in role of the Scrum Master. Management of the editorial business and content expansion projects for the catch-up TV portfolio (FVOD, SVOD, AVOD) with agile methods. Key account manager to major TV providers.
Product lifecycle management of Vodafone’s TV products end-to-end with the objective to ensure availability and quality to the customer, optimise costs, improve NPS and increase usage.
Functional and processual development of the Video-on-Demand products. Accountable for implementation, testing and go-live-approval in production environment with new VOD applications.
Management of the sales processes: commissioning, reporting & forecasting of 16 external sales agencies. Partner onboarding & enablement for secure data exchange for contact handling through partner owned or internal ACD systems. Data Protection Principal & Business Process Manager.
Design and implementation of sales partner incentive models. Operational responsibility for the commissioning and billing of 13 external call centre agencies with approx. 600 agents. Management of the compensation clearance processes.
Management of of various administrative offence registries. Preparation and support of court cases, authentication and post-processing of court decisions. Support of multi-authority tracing processes/ administrative assistance. Counterpart to charged people.