Accra, Greater Accra Region, Ghana
Mechanical Engineering graduate currently working as a Presales Engineer. Completed extensive product trainings, enhancing my ability to define and tailor products to meet specific customer needs. Developed strong technical and product knowledge, which I have applied by conducting technical and product training for others.
Assist the sales team in defining tailored product solutions to meet unique customer requirements. Build comprehensive vehicle specifications using working tools (Etel Back Office, Sales Portal, Calculation and Visualization Application). Develop and disseminate presales newsletters that showcase new products and updates in our bus and truck offerings to dealers and stakeholders. Match and publish marketed products in Etel Back Office and Sales Portal. Coordinate with the training department to provide commercial and technical training to sales teams. Request superstructure specifications from bodybuilders to meet specific customer needs. Negotiate and secure pricing for superstructures with bodybuilders. Oversee the order and delivery process of complete vehicles to desired destination. Visiting the mine site to evaluate our trucks in operation and examine them for any damage that might hinder their optimal performance.
Responsible for ensuring that well-tailored products (trucks and buses) are finalized, ordered, and delivered in a timely manner to meet end-customer requirements and satisfaction.
Assist the sales team in defining tailored product solutions to meet unique customer requirements. Request superstructure specifications from bodybuilders to meet specific customer needs. Negotiate and secure pricing for superstructures with bodybuilders. Train salesmen to transfer product knowledge.
Conduct preventive and corrective maintenance on tractors, generators, forklifts, pumps and other equipment. Repair damaged tractors, tractors and other equipment. Monitor and record daily running hours and energy consumption of generators. Support technical departments in completing their tasks. Train workers on handling of tools and safety awareness.
Operated cutting machines and hacksaws for metal cutting. Polished metal surfaces using grinding machines. Performed welding on metals parts.