Toledo, Ohio, United States
Results-driven IT Project Manager with 15+ years of IT experience and 12+ years leading global technology initiatives across infrastructure, network, and enterprise systems. Industries: Manufacturing, Energy, and Retail/QSR. Proven ability to manage multi-million-dollar programs, cross-functional teams, and complex technology implementations across global environments. Experienced in Agile, Waterfall, and Lean Six Sigma methodologies, delivering projects that improve operational efficiency, reducing costs, and strengthening IT infrastructure performance. I am very proud of the great working relationships I have formed here and abroad.
Administer Chrome OS enterprise environment supporting 64,000+ global devices across international markets. Lead integration initiatives onboarding new global markets to standardized infrastructure platforms. Coordinate with development, infrastructure, and database teams across the SDLC to deploy system improvements. Manage application publishing and governance within the internal Chrome store, ensuring 100% compliance and functionality standards. Certified new hardware through comprehensive testing protocols, reducing deployment issues by 25% through standardized validation processes Execute regression QA testing procedures maintaining 99.9% system stability across global deployments. Partner with Google technical teams to improve performance and establish enterprise best practices.
Managed infrastructure modernization initiatives including data center migrations and network transformation projects. Directed $750K SD-WAN deployment spanning the United States, Canada, and Mexico. Led audit and optimization program for 5000+ data and voice circuits, eliminating unused services and reducing operational costs. Achieved $1M+ annual cost savings through circuit and network redesign. Managed 12+ members engineering teams and multiple vendors to deliver project milestones. Developed 15+ project charters, roadmaps, budgets, and executive progress reports for PMO leadership.
Managed portfolio of eCommerce and ERP integration projects exceeding $2.5M. Directed cross-functional teams of onshore and offshore developers to deliver integration solutions. Conducted system gap analysis and implemented structured change control procedures. Reported project performance, risks, and deliverables to executive leadership.
Led non-compliance remediation activities for critical store systems. - Developed and maintained Automatic Deployment Rules in SCCM for monthly patch deployment. - Led a project to implement and deploy Windows 10 Servicing Plans in via SCCM. - Worked with QA team to coordinate full regression testing for store systems. - Partnered with the Information Security department on vulnerability management analysis. - Provided visibility of compliance status in near real-time and report form to peers and executives.
Managed Kiosk Implementation team consisting of one Installation Manager, two Technical Operations Technicians and one Account Manager. - Collaborated with development and marketing teams. - Managed Kiosk application testing throughout development life-cycle. - Ran a project to reduce hardware costs by 40% and integrate/certify the new hardware into the Kiosk.
Managed configuration, assembly and shipping of multi-use kiosks for national roll-out. - Developed from scratch all processes and documentation to assemble and configure kiosks. - Managed off-site vendor assembly and shipping teams. - Provided forecasts based on schedule to kiosk related vendors.
O-I/Owens-Illinois, Inc. is a global glass bottle manufacturer. - Project Leader for MBAM implementation (15,000 devices) which contained multiple work-streams, dependencies, and resource management. - Managed and/or participated in IT projects ran through a standard gated project management system based on the DMAIC methodology. - Global Technical lead for standardizing client pc hardware and software. - Deployment Lead for Windows 7/ Office 2007 at manufacturing plants in North America, Latin America and Asia Pacific regions. - Administered SCCM systems for software and OS delivery to global client systems. - Created and maintained the company’s Global DSL (Definitive Software Library).