Estero, Florida, United States
EXECUTIVE with leadership in Technical sales, operations, large-scale project management, engineering, and client relations. Top-producer with experience in technical and leadership roles in technical selling, managing, developing and supporting products in the telecommunications/cyber security/networking industry. Breadth of experience includes both start-up and established business environments. Core Competencies – Customer acquisition and account evolution through strategic sales processes. Prolific in 802.11 technology, radio and spectrum specifics, encryption methods, RF site survey design and WAN/LAN network topologies. Strong foundational skills in IP, Ethernet, Frame, ATM, VPN, FibreChannel, Routing (RIP, OSPF, IS-IS, MPLS, PIM, BGP), VoIP (SIP, H.323, Skinny, Megaco), IP-TV, L1-L7 protocols, Security, Security Tools IDS,IPS, Firewalls, APM,NPM, NDR,EDR, Network Impairment, WiMAX, IMS, IPv6.
Gigamon’s Visibility Fabric and GigaSECURE, the industry’s first Security Delivery Platform, deliver advanced intelligence so that security, network and application performance management solutions in enterprise, government and service provider networks operate more efficiently and effectively. · Manage technical aspects of customer relations and coordinate with department heads to maximize adoption success at customer site with new products. · Developed and presented training program resulting in new customers in the southeast and national accounts. · Sharpen customer service skills by assisting a diverse set of clients with their technical needs. · Conduct cold-calling, schedule appointments, make presentations, and network throughout the community to develop new clients and to maintain existing customers. · Gigamon ThreatINSIGHT NDR solution demonstration (MITRE ATT&CK framework) Accomplishments: · Built long-term customer loyalty through Science and Technology engineer training and tour program. · Built long-term customer loyalty through southeast sales channels engineer training and tour program. · Built long-term customer loyalty through major accounts engineer training and tour program. · Made sales presentations that generated revenues for national accounts. tour program. · Made sales presentations that generated revenues for National Sales Channel Partners Engineers
Gigamon’s Visibility Fabric and GigaSECURE, the industry’s first Security Delivery Platform, deliver advanced intelligence so that security, network and application performance management solutions in enterprise, government and service provider networks operate more efficiently and effectively. · Manage technical aspects of customer relations and coordinate with department heads to maximize adoption success at customer site with new products. · Developed and presented training program resulting in new customers in the southeast and national accounts. · Sharpen customer service skills by assisting a diverse set of clients with their technical needs. · Conduct cold-calling, schedule appointments, make presentations, and network throughout the community to develop new clients and to maintain existing customers. · Gigamon ThreatINSIGHT NDR solution demonstration (MITRE ATT&CK framework) Accomplishments: · Built long-term customer loyalty through Science and Technology engineer training and tour program. · Built long-term customer loyalty through southeast sales channels engineer training and tour program. · Built long-term customer loyalty through major accounts engineer training and tour program. · Made sales presentations that generated revenues for national accounts. tour program. · Made sales presentations that generated revenues for National Sales Channel Partners Engineers
Comprehensive Design, consulting and implement bleeding edge wireless networks for customer throughout the world. CWSP, CWDP and CWNA. · Manage technical aspects of customer relations and coordinate with department heads to maximize adoption WiFi at different sites throughout the world. · Sharpen customer service skills by assisting a diverse set of clients with their technical needs. · Conduct cold-calling, schedule appointments, make presentations, and network throughout the community to develop new clients and to maintain existing customers. Accomplishments: · Built long-term customer loyalty through the world by assisting customer with their WiFi implementations. · Built troubleshooting skills to solve large customer deployments of WiFi networks. · Made sales presentations that generated revenues for accounts.
· Manage technical aspects of customer relations and coordinate with department heads to maximize adoption success at customer site with our WiFi products. · Developed and presented training program resulting in new customers in the southeast. · Sharpen customer service skills by assisting a diverse set of clients with their WiFi techincal needs. · Conduct cold-calling, schedule appointments, make presentations, and network throughout the community to develop new clients and to maintain existing customers. Accomplishments: · Built long-term customer loyalty through Southeast government accounts and Public Education Sector. · Made sales presentations that generated revenues for southeast accounts.
· Manage technical aspects of customer relations and coordinate with department heads to maximize adoption success at customer site with new products. · Developed and presented training program resulting in new customers in the southeast. · Sharpen customer service skills by assisting a diverse set of clients with their techincal needs. · Conduct cold-calling, schedule appointments, make presentations, and network throughout the community to develop new clients and to maintain existing customers. Accomplishments: · Built long-term customer loyalty through Bellsouth Atlanta Science and Technology engineer training and tour program. · Built long-term customer loyalty through BTAC engineer training and tour program. · Built long-term customer loyalty through Adtran engineer training and tour program. · Made sales presentations that generated revenues for national accounts.
· Manage technical aspects of customer relations and coordinate with department heads to maximize adoption success at customer site with new products. · Developed and presented training program resulting in new customers in the southeast. · Sharpen customer service skills by assisting a diverse set of clients with their techincal needs. · Conduct cold-calling, schedule appointments, make presentations, and network throughout the community to develop new clients and to maintain existing customers. Accomplishments: · Built long-term customer loyalty through Southeast government accounts engineer training and tour program. · Built long-term customer loyalty through Radisys engineer training and tour program. · Made sales presentations that generated revenues for southeast accounts.