Epsom, England, United Kingdom
A hard working and passionate individual with experience in a variety of fields, including sales, dealing directly with the public and team leading. Highly motivated and actively enjoys learning new skills. Vastly experienced in both Inside and Field sales. Always willing to go above and beyond to ensure targets are met and jobs are completed to the highest possible standard. Highly active and enjoy keeping fit. FA Accredited Coach of a Sunday League Football Team. Certificated in "Introduction to Dentistry" with Distinction
Business consultant for Dental Practitioners for the Invisalign and iTero product portfolio Maximising Invisalign case conversion and practice growth by utilisation of the Align Digital Platform. Uplifting practices from analogue methods of dentistry with sale and integration of iTero scanners. Hosting and presenting at key events including Mastering Your Invisalign Business and The Dentistry Show. Webinar presentations on key Align value propositions Awarded Align Territory Manager of the Year 2023 Responsible for managing over 5000 Invisalign treatments in 2023 alone. Over £1,000,000 of iTero sold and integrated in practices. Mentor to new Territory Managers during new hire process.
Inside Sales Manager for head office Dental team of up to 7 colleagues. Coaching and management of individuals Responsible for overall sales figure for Philips Dental team Operations manager including assisting with transition to new CRM System
Visited, educated and sold directly to Dental practices through visits. Arranged Lunch and Learn meetings and product demonstrations and delivered these directly to various Dental Professionals. Brought in multiple new customers including Key Accounts and Dental Groups. Weekly route planning to ensure efficient travel between practices for maximum coverage of area. Built direct rapport with customers by providing a face to face service. Confidently handled processing of expenses, Commuted directly from office (Guildford) to territory. Assisted in arranging key meetings with corporate dental groups which have led to introduction of number of products into full group of practices. Results: First full quarter - 100% to target (12% growth YOY) Currently on target to achieve over 150% of monthly target (July 18)
Visited, educated and sold directly to Dental practices through visits. Arranged Lunch and Learn meetings and product demonstrations and delivered these directly to various Dental Professionals. Brought in multiple new customers including Key Accounts and Dental Groups. Weekly route planning to ensure efficient travel between practices for maximum coverage of area. Built direct rapport with customers by providing a face to face service. Confidently handled processing of expenses, Commuted directly from office (Guildford) to territory. Results: First full quarter - 6% over agreed target.
Initial position: Customer Service Advisor. • Dealing with incoming queries, directing to correct department. • Directly resolving complaints and arranging returns for faulty items. Promoted internally to Telephone Account Manager. • Contacting and developing relationships/sales with individual account database of 500 dental practices, including new and existing clients. • Set initial target of £40k Sales and £8k Profit. Grew database to £134k and £25k profit over course of employment. • Set up and solely dealt with eBay and Amazon accounts for the business. • Created accounts for larger wholesale customers and became responsible for trading between dhb and said companies. • Attended exhibitions including the BDTA, and visited practices directly for field experience and face to face sales. Promoted internally to Team Leader. • Assigned team of up to 11 Sales and Customer Service staff. • Tasked with collating sales data hourly, assigning targets, driving sales on floor, recruiting and training new staff. • Direct dealt with General Manager, discussing strategies to improve sales. • Continued to deal with previous tasks and database on a daily basis.