Martin Pfeifer

driving customer and brand experiences

Munich, Bavaria, Germany

About

Truly passionate about customer experiences and excited about transforming a whole industry. Uncompromised on design and technology and constantly redefining the norms. Cross-functional expertise in product design and business administration. 15 years experience leading large, international project teams. Leading overall product development from strategy to market entry. Creation and management of integrated hardware / digital user experiences.

Experience

  • BMW Group (14 yrs 5 mos)
    • Head of BMW and BMW Group Corporate Identity
      Jul 2023 - Present · 3 yrs 1 mo

      Developing and driving corporate & brand communication design to shape holistic brand experiences. Leading teams and processes for BMW and BMW Group Corporate Identity.

    • Project Manager Customer Experience Strategy & Design
      Mar 2016 - Jun 2023 · 7 yrs 4 mos

      Leading crossfunctional strategy and creative projects to build and evolve future BMW car - and beyond car - customer experiences.

    • Project Manager Innovations & Design Quality MINI
      Mar 2012 - Feb 2016 · 4 yrs

      Leading crossfunctional project teams and developing processes to drive and improve design innovations and design quality in all MINI models.

  • Project Manager Design Quality for MINI Design (BMW AG) at P+Z Engineering GmbH
    Aug 2006 - Feb 2012 · 5 yrs 7 mos

    Developing and implementing design quality processes for MINI.

  • Project Manager Design for smart (Daimler AG) at Form3 GmbH
    Aug 2003 - Jun 2005 · 1 yr 11 mos

    Project management exterior design for smart design (smart car, Daimler AG).

  • Transportation Designer at Irmscher GmbH
    Jan 2003 - Jul 2003 · 7 mos

    Responsible for design projects from concepts to start of production.

  • Interaction Designer at Students Consultancy
    Sep 2001 - Dec 2002 · 1 yr 4 mos

    Interaction Designer and Founder / Partner