Greater Philadelphia
Association and nonprofit education leader with 15+ years of experience advancing member engagement, professional development, stakeholder communications, and community-building initiatives in mission-driven organizations, including a national medical specialty society with small business owning members. Proven success translating strategy into measurable programs, KPI reporting, volunteer engagement, and cross-functional initiatives that strengthen participation, retention, and organizational value. Experienced people leader and collaborative partner to senior staff, councils, committees, and external stakeholders, with a strong track record of aligning programs and engagement efforts to strategic priorities. Core Qualifications: >Membership recruitment, retention, and engagement strategy >Member value proposition and program development Volunteer council and committee support >KPI dashboards, reporting, and trend analysis Cross-functional leadership and stakeholder engagement >Professional development and community-building initiatives >Budget management and program operations Strategic planning and organizational alignment When I'm not working, I enjoy giving back to the community organizations that I’m passionate about. Let's connect and explore how we can collaborate to drive meaningful change and achieve lasting success. You can reach out to me via this email address: [email protected].
Led cross-functional initiatives to strengthen member engagement, professional development, and inclusion strategy for a global association serving 18,000+ members, aligning programs and stakeholder priorities with organizational goals. Key accomplishments: •Directed a $1M budget and five-person team to overhaul the annual renewal cycle and dues strategy, supporting financial sustainability and stronger alignment of professional development with member needs. • Established KPI reporting processes that improved member communications, calendars, and onboarding campaigns, contributing to gains in retention through automated, high-touch engagement paths. • Launched and expanded professional development, engagement, and marketing initiatives that increased participation in leadership and training programs. • Developed a membership segmentation model to deliver tailored resources, contributing to a lift in next-generation member activity. • Integrated membership lifecycle strategy, from acquisition to renewal, with education, communications, and governance functions. • Served as a strategic advisor to senior leadership and member groups, using analytics and stakeholder feedback to align programming with long-term priorities.
Directed institution-wide engagement and community-building initiatives for students, staff, and alumni, partnering with senior leaders to improve participation, stakeholder experience, and program effectiveness across a complex organization. Key Accomplishments: • Led a team of two professional staff members and 7+ graduate and undergraduate interns supporting education, advisory, and engagement programming. • Increased engagement by 80% among pre-professional students and by 50% among other stakeholder groups through redesigned events, targeted outreach, and inclusive programming. • Launched dashboards, forums, workshops, and collaborative programs that improved visibility into participation trends and stakeholder needs, helping leadership refine communications and engagement strategies. • Partnered with HR, academic affairs, recruiting, and student services leaders to strengthen orientation, leadership development, and community engagement efforts. • Advised on crisis response, stakeholder communications, and community concerns involving bias, discrimination, and organizational climate issues.
Led leadership and community-building programs, including events, training, and engagement initiatives for student leaders. A few of my selected contributions are... • Uplifted staff efficiency by 80% by adding transparency and strategic direction for 20+ councils’ members and 60+ employees by performing organizational evaluations and streamlining financial report tools. • Played a key role in increasing 60% in market recognition and school spirit across community via organization and leadership of marketing and promotional information sessions for 800+ student organizations. • Boosted excellence in educational delivery via coordination with Students Dean, Student Activities Associate Dean, Student Activities Assistant Dean, and related campus constituents. • Enabled and enhanced project execution, team-building efforts, and overall morale to acquire annual funds from university by developing and applying best solutions to resolve core business problems related to operations, financial, and training systems. • Additional Experience • Graduate Admissions Coordinator - Department of Communication, Cornell University, Ithaca, NY • Student Activities Coordinator - Harvard Foundation for Intercultural & Race Relations, Harvard University, Cambridge, MA