Greater Sydney Area
Results-driven technology professional with over 10 years' experience delivering technology-enabled business solutions across superannuation, advice, retail banking, and financial services. I excel at bridging the gap between business and operational needs, regulatory initiatives, and digital transformation initiatives, ensuring projects deliver measurable value and uplift. In-Depth Business Analysis Skills • Professional and personable, with strong business acumen, a keen eye for detail and exceptional communication and people management skills. • Applies strong business acumen to align operational tasks with business goals, maximising efficiency and impact. • Controls scope to efficiently deliver highest-priority value. • Simplifies complex concepts, communicates them clearly, and bridges the gap between technical and non-technical teams. • Engages stakeholders by building rapport quickly, fostering collaboration, and driving project momentum. Career Highlights: • Led enterprise-wide process transformation, streamlining superannuation workflows and enhancing member experience across multiple platforms. • Partnered with technology to deliver digital advice solutions, achieving a 40% reduction in turnaround time and improved regulatory compliance. • Contributed as Scrum Master within agile initiatives, championing new ways of working to enable faster product release cycles. • Drove end-to-end system implementations, from business case through requirements, design, UAT, go-live, and post-implementation support. Currently seeking to leverage my experience across digital transformation, superannuation, financial services, and regulatory change in a Senior Business Analyst or product delivery leadership role. I specialise in enabling product vision, identifying process and digital uplift opportunities, assessing business risk, and delivering pragmatic, value-driven solutions with a proven ability to align people, process, and technology to business outcomes. Strengths: Stakeholder engagement, simplifying complexity for non-technical audiences, change management, and delivering projects on time and within scope. Specialties: Superannuation, Financial Planning, Financial Services, Banking, Life Insurance & ICT industries covering: • Business analysis, agile, Scrum, business process analysis, business process modelling. • Full systems development lifecycle, business project delivery. • Application maintenance, workshop and training facilitation. • Business impact analysis, gap analysis, change management, and client/vendor relationship management.