Peter Ruiter

MVP | FTRSA | CTO | Process Fixer | Transformer | Master Explainer | Speaker | MS Solution Architect

Utrecht, Utrecht, Netherlands

About

I am a Principal Solution Architect and Microsoft CX CTO at Capgemini NL, a global leader in consulting, digital transformation, and technology services. With over 20 years of experience in the IT industry, I have a strong passion for creating simple solutions for complex problems, using my expertise in generative AI, Power Platform, and cloud technologies. I helped numerous clients across various sectors improve their operational efficiency, customer experience, and business outcomes, by architecting, implementing, and delivering innovative and scalable solutions. As a Microsoft MVP, Certified Trainer and a speaker at various events, I also enjoy sharing my knowledge and insights with my colleagues, partners, and the wider community, inspiring them to embrace the power of digital transformation and innovation.

Experience

  • Capgemini (Permanent · 4 yrs)
    • CTO Microsoft CX
      Jan 2025 - Present · 1 yr 7 mos

      Led enterprise Dynamics 365 strategy and architecture, delivering solutions that improved operational efficiency by up to 30% and reduced implementation timelines by 25%. Drove cloud adoption and modernization initiatives, enabling clients to scale globally and achieve measurable ROI within 12 months.

    • Global lead Microsoft Dynamics Contact Center
      Apr 2025 - Present · 1 yr 4 mos

      Driving digital transformation through Microsoft Dynamics 365, Power Platform, and Generative AI. As the global lead for Microsoft Dynamics Contact Center, I lead strategy, architecture, and innovation - delivering enterprise solutions that boost efficiency, accelerate time-to-market, and enhance customer engagement for global clients.

    • Principal Solution Architect
      Jul 2024 - Present · 2 yrs 1 mo

      Designed and implemented enterprise-scale Microsoft Cloud solutions, reducing total cost of ownership by 20% and accelerating time-to-market for key digital programs by 40%. Partnered with C-level stakeholders to define architecture roadmaps that improved system resilience and compliance across regulated industries.

  • Microsoft (Netherlands · Hybrid)
    • Microsoft MVP
      Mar 2024 - Present · 2 yrs 5 mos

      Microsoft Most Valued Professional - Business Apps + Customer Experience

    • Microsoft Certified Trainer
      Nov 2017 - Present · 8 yrs 9 mos

  • Cloud domain lead & Microsoft Certified Trainer at Capgemini Academy
    Dec 2022 - Present · 3 yrs 8 mos

    Own the Microsoft portfolio for Capgemini Academy and lead our cloud capability. As an MCT with 20+ Microsoft certifications, I built a PL‑200 → PL‑400/PL‑600 academy and hands‑on labs that accelerate certification readiness, shorten ramp‑up, and lift D365/Power Platform delivery quality and release reliability.

  • CEO at connected hosting
    Dec 2011 - Present · 14 yrs 8 mos

    For all the amazing internet projects I develop at connected concepts I also need a stable and secure place to host them. Connected Hosting is now a small hosting company with over 300 clients running over 1000 websites. We manage several cloud / dedicated and vps servers on multiple locations troughout the world.

  • Senior developer | CEO at connected concepts
    Apr 2010 - Present · 16 yrs 4 mos

    On the side I like to try out cutting edge technology that might not yet be enterprise ready enough to use in my day job. Out of my own company I do full stack development that is mainly focussed on event / registration and payment modules Main competences: ICT project management, cross-platform development / programming, information security and Process definition and Automation. Major clients: Belastingdienst, Essent, Ministerie van Binnenlandse Zaken en Koninkrijksrelaties, Ministerie van Landbouw