Westwood, New Jersey, United States
"If you just focus on the smallest details, you never get the big picture right" - Leroy Hood When it comes to developing software, it's so easy to get lost in minute functionality. That's why it's so important for me to see the big picture... Is the UX/UI intuitive? Are the product specs complete? Are the acceptance criteria well defined? Does this impact existing behavior? Should a known defect hold up a release? These are the questions that keep me up at night. And these are the questions that have driven my reputation for thoroughness, accuracy and quality in software testing. For me, it comes down to this: the quality of the smallest details only matter when they contribute to the overall customer experience, helping them to do the things they need to do with the software.
Managed and mentored 3 professionals in the preparation of all company budgets for revenue, departmental expenses and leased facilities cost. - Performed detail review versus plan and prior year results in preparation of budgets. - Prepared quarterly forecasts submitted to corporate office. - Prepared monthly risks and opportunities report submitted to corporate office. - Analyzed monthly variances versus plan and forecast. - Implemented automated budget variance tracking system. - Established online budget submission system replacing individual departmental spreadsheets.
Leader in enterprise business intelligence and web reporting software solutions. Worked in agile teams collaborating with product managers, software engineers, documentation, and UX/UI group to develop and test features for WebFOCUS and Mainframe FOCUS. Managed defect tracking using Jira. Tested on multiple operating systems, including Windows, Linux, OS400 and z/OS, and on mobile devices, using BrowserStack. Mentored junior QA analysts in testing methodology. • Added workflow tests to regression suites that emulated how a customer would use the product and uncovered more UX/UI issues than basic unit tests. • Performed regression testing, ensuring no new code was brought into the software compromised previous software behavior. • Contributed to creation of a quality management system (QMS) based on ISO 9001, facilitating teams and discussions, documenting procedures and check points for testing software, and editing and approving assigned sections. • Led team to convert regression testing from mainframe to web-based system, allowing tests to automatically run daily and post results to a web-based page accessible from any browser, which eliminated manual start and previously results were only accessible on a mainframe system. • Encouraged junior QA staff to be more proactive to challenge product and UX/UI teams with regards to behavior and design. • Improved quality of testing by moving to workflows rather than single unit tests. • Built tests to determine if options were added or changed in the product. Determined when follow up was needed with product managers or programming and added additional tests as necessary. • Spearheaded initiative within Jira to automatically notify users on resolution of blocking tickets, enabling timely updates on when to resume testing. Prior to this enhancement, users were burdened with the manual task of checking for resolved blocking tickets that caused delays in the testing process.
Cloud Software Group has been steadily downsizing since they completed the combination of TIBCO and Citrix.
MCI is a leader in providing voice and data communication services Newly created position for development and implementation of planning and forecasting tools for Finance Department. Primary contact with IT to ensure all pertinent data was available for end users to develop ad hoc reports. Analyzed trends and performed profitability analyses of foreign administration contracts. • Divisional team lead for SAP implementation. o Ensured divisional needs were addressed. o Directed teams and provided full status to divisional management. o Worked with system integrators to understand process flows. o Tested configurations. o Trained employees in use of system. • Finance liaison with IT group for data conversion and accessibility issues. • Led team to review and recommend new BI reporting tool. o Identified vendors o Scheduled presentations. o Performed product assessments.