Bellevue, Washington, United States
Rising from humble beginnings in a small, impoverished village in Vietnam, I carry a relentless drive to make a profound impact on the world. Fueled by an unwavering passion for service, I have chosen technology as my vehicle for change. With an extraordinary team by my side, we stand on the brink of launching Vio, an AI-powered mobile platform set to revolutionize social marketplaces and event management. Vio promises to eliminate the chaos and anxiety of juggling multiple scheduling tools, delivering a seamless and sophisticated mobile experience that elevates lives to unprecedented heights. We are resolute in our mission to bring this transformational change to the world, and we will stop at nothing until we succeed.
Registering company Interview various CEOs within the industry Perform market research and engage with community Identify the initial market and operation hub
Lead a global implementation team that oversees all internal technology procurement projects Manage multiple teams/ISVs (Independent Software Vendors) across various channels of project scopes and support Collaborate with Directors and CFO on approved business & operating plans, budgets, and capital expenditure requests in line with overall company strategic goals and initiatives Monitor project overhead and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances Train and advise Executive Sponsors, Team Leads/Managers, and SMEs (Subject Matter Experts) to the best use of project management disciplines and approaches within a fast-paced, high tech environment Implemented a comprehensive Content Management Solution to streamline workflows and team collaboration Deployed a web-based solution company-wide to digitize an archaic paper intensive approval process Responsible for establishing best practices across company functions Perform comprehensive post-mortem with key stakeholders and project champion for all implementation projects
Led a global procurement team that oversees over 200 OEMs (Original Equipment Manufacturers) spanning across 15 countries Promoted to Global Program Management Lead to guide and deliver all Procurement Group’s technology projects Developed project schedules, high-level strategy, and execution tactics to monitor milestones and critical paths Created and designed team collaboration hubs to track team’s progress, action items, and risks and issues Assisted in designing Global Support Model for worldwide technical support escalation processes
Increased Emergency Response SLA by 50% in 2008 by streamlining communication procedures via Analytics Led SCRUM development team to build over 20 core Microsoft security portals for internal and external clients Developed SEO/SEM standards to promote organic traffic and improve traffic flow Web Trends Analytics toolset Delivered comprehensive marketing plans to facilitate global prospect and client interactions Designed and developed privacy sites to drive global awareness using SharePoint MOSS 2007 Established and managed Response Processes for all members of the Security Cooperation Program group Generated and implemented automated macros in work templates to increase efficiency and extend utility
Defined and developed marketing plan for innovative product lines through competitive market analysis and research Authored Functional Specifications for Marketing/Business Team, Senior Business System Analysts, and Designers Integrated business demands with Supply Chain & Logistics Group and analyzed marketing metrics via Excel and VBA Developed product presentations using PowerPoint, Flash, and Adobe Photoshop