Milton, Ontario, Canada
An accomplished Product, Technology & Client Services Leader with a history of successfully delivering large-scale programs using leading edge technologies in the Financial Services sector. Recognized for building collaborative relationships with internal partners, clients, and vendors to drive business strategy. Passion for building high-performing teams focused on execution of the organizational vision in a culture of accountability, commitment and communication designed to empower individuals.
Leading strategic technology investment across 5 Lines of Business in automotive lending and financial services. Creator of the AI-Driven Development Life Cycle (AI-DLC) — a technology delivery methodology that accelerates how the business designs, builds, and operationalizes technology solutions, compressing inception-to-handoff timelines with structured governance at every phase. Overseeing executive portfolio governance, enterprise-grade financial reporting, and a high-performing team of Product and business solution professionals.
Accountable for Delivery of all projects across the Product portfolio.
Led a team of 120 onshore and offshore resources (Contract and FTE) to deliver an OpenAPI enabled digital lending platform for a $22B portfolio.
Led a team of 35 Development, QA, BSA, PM, and Solution Architects responsible for maintenance and enhancement of Finastra’s Student Lending products.
Established the Product Roadmap and intake process for external clients and internal Operations teams, set strategic objectives for the LOB.
Led team of Project Managers, Business Analysts, and Release Managers responsible for delivery of client facing projects. Owned the D+H relationship with external Management and Operational teams. Defined project priorities, scope and timelines for internal and external projects.
Led team of Project Managers, Business Analysts, and Release Managers responsible for delivery of client-facing projects. Worked with clients and internal teams throughout project life cycle to define project requirements, priorities, scope, and timelines. Defined documentation standards, participated in development of Change Management process.