Mississauga, Ontario, Canada
An accomplished strategic leader, passionate about advancing transformative solutions; Leverages strong interpersonal skills, flexibility and teamwork to achieve business objectives; Strategically leads teams through power and influence to meet or exceed deliverables while adhering to expected cost, quality and timeline parameters; Over 30 years’ experience in operations, business development, and account management. Strengths: Operational Delivery, Strategy, Project Management and Project Delivery, Line Management, Proposal Development, Business Development, Contract and Budget Negotiation.
Sales and Enterprise Account Management with specific focus on: Customer Relationship Management Leadership & Team Management Sales Strategy & Planning Revenue Growth & Profitability Pricing & Process Optimization Data Analysis & Insights Customer & Market Engagement Product Category Oversight (Branded Products)
Oversees all procurement activities and contract management enterprise wide.
Customer relationship management, operations, and delivery oversight • Senior member of the Neuroscience Executive Leadership team, overseeing strategy, direction, and vision • Global delivery, execution, and scientific strategy for Neuroscience portfolios • Oversight, governance, issue escalation and resolution • Lead operational contribution to proposal and business development activities at program and strategic levels • Steward of internal and external relationships and stakeholder satisfaction • Line management and segment lead for assigned staff, teams, and neurology portfolio of work
Syneos Health™ is the only fully integrated biopharmaceutical solutions organization. Our company, including a Contract Research Organization (CRO) and Contract Commercial Organization (CCO), is purpose-built to accelerate customer performance to address modern market realities. Created through the merger of two industry leading companies — INC Research and inVentiv Health — we bring together more than 21,000 clinical and commercial minds with the ability to support customers in more than 110 countries. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. In short, we are shortening the distance from lab to life.
Customer Relationship Management, Program Delivery, Project Execution, Strategy and Innovation within CNS.
Head of global delivery for project execution and strategy across all functions for large pharmaceutical accounts within the Customer Solutions Management Group. Management of client and internal teams to ensure productivity, delivery, quality and fiscal responsibility. Oversee global teams and direct reports to facilitate delivery towards meeting/exceeding contracted expectations, better outcomes and connecting insights to improve our customer's probability of success. Ultimately, facilitate the corporate vision to bring people and knowledge together for a healthier world.
Global oversight for execution, delivery and strategy across all functions for large pharmaceutical accounts within the Customer Solutions Management Group. Support client and internal teams to ensure productivity, delivery and quality. Work with global teams to drive superior delivery, better outcomes and connecting insights to improve our customer's probability of success. Ultimately, facilitate the corporate vision to bring people and knowledge together for a healthier world.
Direct and manage an assigned team of clinical project management staff who manage or support studies or programs to ensure quality, time and budget deliverables are met to the Sponsor's satisfaction. Work with staff to ensure that all study management and project deliverables are completed to the Sponsor's satisfaction, ensuring quality deliverables on time and within budget and in accordance with SOPs, policies and practices. Ensure that employees are trained and individual development is aligned and in place to meet project and organizational needs.
Consulting and Financing solutions for businesses and individuals in need of Commercial Lending. Sourcing and obtaining capital and financing solutions for new/existing business ventures. Consulting on new and renewal contracts for clients (finance, operations and negotiations). Identifying new business leads through searches and client contacts. Reviewing new opportunities for viability for financing. Development of business/financial plans and sourcing of capital to support new business start-up or existing business expansions. Capability presentations to clients.
Operational management, business development and oversight of projects and Project Managers within the Infectious Disease division. • Direct supervision of managers on assigned projects and hands on management for high level issues • Provision of administrative, clinical and fiscal guidance to managers and cross functional teams • Preparation of proposals in response to RFPs / RFIs, including contract negotiation for new awards • Strategic oversight of RFP process to enhance development, quality and increase win percentage • Capability presentations to clients and at industry meetings and trade shows • Identification of new business opportunities through literature searches, publications and client contacts • Assist subordinates with personnel management including Clinical Team Managers and CRAs
Provided global operational and business development oversight, for all programmes across all functional areas for a key client account worth over $100M annually. • Bridged gap between business development and operations to ensure seamless project execution • Ensured consistent understanding of client needs to facilitate goal alignment between client and PPD, enabling PPD teams to successfully deliver on projects and continue to secure new business • Accomplished goals by globally liaising both with internal operations teams and BD directors as well as through consultative and proactive activities with client teams and key decision makers • Ensured global consistency with client expectations for project delivery across all teams
Lead and grew Canadian operations and oversaw global programs including management of cross-functional teams. • Responsible for 9 direct and 60 indirect reports in the US and Canada with another 5 project based reports in LA, Asia and EU • Direct project oversight of an excess of $70M USD • Within a 24 month period tripled the size of Canadian operations from 20 to 62 total staff • Responsible for: all hiring, office development and management needs; proposal development; business development; capabilities, proposal and bid defence presentations; training and career development; oversight of Senior Medical Officer and CTA submissions; SOP/WPD development