San Diego, California, United States
Innovative strategist with tangible financial management experience and a willingness to accept supplementary responsibility to meet rigid deadlines. Enthusiastic team player who possesses a strong work ethic and complex problem solving skills. MBA graduate adept in innovative management, business process management, transformational coaching, effective communication and business strategies. Competitive college sports background with experience motivating and directing diverse groups of people to achieve collective team goals.
Drive sales by overseeing sales floor operations throughout the entire store; manage guest service and merchandising of a $28 million dollar per year store. • Act as a Leader on Duty; respond to guest and team member concerns, open and close the store while ensuring all property and personnel are secure. • Oversee day-to-day operations of the checklanes, service desk, Target Cafe, Starbucks, cash office and photo lab teams consisting of a total of 60+ team members. • Develop and train a team of 4 Team Leaders and 3 Specialists. • Drive consistent and profitable results through effective team selection, training and development of leadership.
• Planned facility events by creating registration spreadsheets, marketing graphics, and holding presentations that resulted in the acquisition of 125 new clients. • Held developmental meetings to train five employees who oversaw the development of forty camp participants. • Served as camp director and point of contact for an estimated 400 clients while overseeing camps that included 40 participants. • Enforced company policies and procedures to regulate building maintenance and safety standards. • Collaborated with the City of San Diego Parks and Recreation Operations Staff by holding presentations to market the company’s brand to the community.