Yateley, England, United Kingdom
A hard working, conscientious and customer focused individual with nearly 20 years of experience working within customer facing industries, particularly Customer Services, Fleet Services, Technical Operations, Logistics and Account Management departments. A firm but fair team leader who is respected for his product and IT knowledge, business acumen and for always going the extra mile to deliver excellent customer service and satisfaction. OEC: OEC is an Automotive Consultancy working only with Vehicle Manufacturers to increase parts and retail hours sales through multiple channels: franchised dealers, independent garages, fleet customers and national chains. We are experts and specialists in relationship building and revolutionising the way that OEMs transact with the independent sector in the areas of service and pricing. Our proposition includes our innovative and unique analysis tool, Vision, which allows the OEMs to avoid lost sales to the parts aftermarket. Additionally, we offer services that include: aftersales programme strategies, recruitment, telesales, data analytics, full service marketing and web design. Our people are at the heart of our unique proposition: each and every member of the Bluegrasscoms team is an experienced professional with a background in OEMs or the aftermarket.
OEC is a leading automotive business consultancy and service provider. Based in Newbury. Running the Total Loss Avoidance Schemes for: Nissan Renault Dacia Hyundai Mitsubishi Mercedes LCV Suzuki Toyota / Lexus Helping the development of Vision Account relationships. Quoting. Data analysis. Reporting. Sales. Visits.
Leasedrive provides an award-winning range of bespoke fleet management, fleet funding and vehicle rental management services to private and public sector organisations throughout the UK.
• Working within a team to deliver exceptional customer service to blue-chip clients & their drivers • Producing detailed performance reports using Excel and a number of other tools • Proactive management of service, repair and MOT bookings • Maintaining a strong relationship between drivers, suppliers and third parties • Problem solving • Excellent verbal and written communication