Peter Piens

IT Service Desk Agent | Multilingual | CX & Tech Enthusiast

Greater Santa Cruz de Tenerife Metropolitan Area

About

Helping users solve IT challenges while creating smooth, stress-free experiences. Experienced in customer support, helpdesk, and administration across Belgium and Spain. Fluent in Dutch, English, and Spanish, with French and basic German. Passionate about practical solutions and making technology work for people.

Experience

  • IT-servicedesk Analyst at D-ploy GmbH
    Jan 2024 - Present · 2 yrs 6 mos

  • CX specialist at Azerion
    May 2022 - Jan 2024 · 1 yr 9 mos

  • ICT-helpdesk at Atos
    Feb 2021 - Apr 2022 · 1 yr 3 mos

  • Consultant klantenservice at Proximus
    Feb 2014 - Oct 2015 · 1 yr 9 mos

    Helpdesk

  • Postbode at bpost
    Mar 2007 - Mar 2009 · 2 yrs 1 mo