Zurich, Switzerland
People oriented manager with solid and successful experience in leading teams in the area of operational excellence, business process management and quality management. Business focus on customer orientation as well as long term growth and sustainability. Experience with corporate development, strategic management and consulting combined with extensive IT and technical knowhow. Wide experience and qualification in cross industries QM methods and solutions, e.g. ISO 9001:2008; ITIL, ISO 15504 Strategic thinking, analytical approach, hands-on mentality and flexibility are main personal strengths. Board Member of BPM Association (Gesellschaft für Prozessmanagement) BPM Expert for Methods, standards and improvements at Austrian Standards Institute.