Surrey, British Columbia, Canada
As a Product/Project Manager with over fifteen years of experience, successfully led and delivered multiple projects involving software and hardware solutions for various industries with a proven track record of managing resources, schedules, financials, and quality throughout the full system development life cycle, incorporating a hybrid method of Waterfall and Agile processes. Leading technology teams in an Agile environment while not losing focus on the corporate objectives where Waterfall principles are required for projections and planning. A strong background in product management, technical sales support, and market research, ensures an understanding of customer needs for defining requirements, developing solutions to ensure customer satisfaction. Participated in defining product strategy and roadmaps, preparing and proofing marketing communications materials, and conducting webinars and training for customers. Passionate about creating innovative and reliable products that solve real-world problems and generate value for both customers and stakeholders.
• Painting in oils: landscapes, seascapes and commissions • Exhibitions and private sales • Building and managing an e-commerce business • Marketing and merchandising Past President & Former Vice President / South Surrey White Rock Art Society 09/2018 -present • Led 220+ member registered non-profit organization through digital transformation • Managed 13-member executive team and committee chairs • Implemented virtual operations platform, ensuring business continuity during COVID-19
As Senior Project Manager I was responsible for leading teams to deliver projects. Manage resources, schedules, financials and adhere to stage gate quality throughout the full system development life cycle. This includes management of issues, risks, and project change requests to ensure successful and on-time project delivery incorporating a hybrid method of Waterfall and Agile processes. Responsibilities: • Providing on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. • Full project life cycle ownership: successful project delivery including full implementation from initiation to deployment for several initiatives simultaneously. • Reporting on project success criteria results, metrics, test and deployment management activities. • Working creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence. • Participating in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization. • Preparing estimates and detailed project plan for all phases of the project. • Providing status reporting regarding project milestones, deliverable, dependencies, risks, and issues, communicating across leadership. • Understanding interdependencies between technology, operations, and business needs. • Managing multiple projects’ scope and changes. • Working with cross-functional teams building and improving corporate change management. • Acting as an internal quality control check for multiple projects. • Monitoring, tracking, and controlling outcomes to resolve issues, conflicts, dependencies, and critical path deliverables. • Defining success criteria and disseminating them to involved parties throughout project and program life cycle. • Identifying and developing trusted adviser relationships with project and program stakeholders
• Carry out review of technical and contractual requirements. • Assist in developing technical solution and system configuration. • Participate in developing solution pricing. • Assist in determining technical and contractual compliance and play leading role in documenting compliance and deviations. • Develop project schedule. • Assume responsibility for compiling bid document. • Initiate project on successful bids: arrange and chair initiation meeting and all subsequent project meetings. • Manage all contractual documentation. • Obtain approval of technical documentation and schedule. • Manage creation of production orders and schedule with Seon Operations team. • Liaise with Installation team to plan and schedule installation and to create installation documentation for customer approval. • Act as single point of contact for customer throughout the project. • Manage project milestones and customer invoicing. • Managing all required customer approvals of prototyping and final installations. • Obtain project approval sign off at end of project. • Complete all required internal project reporting and financial/technical analysis and feedback. • Work with Sales Team in forecasting pipeline and revenue.
• Work with the sales department and software partner to analyze major bid requirements • Provide technical sales support in a pre-sales and pre-bid capacity • Provide post-sales support in the implementation of the roll out of the software deployment • Provide ongoing webinars and training for customers on the product • Participate in defining product strategy and roadmap • Ensure product supports Seon’s overall strategy and goals • Participate in the preparation and proofing of marketing communications materials, including, but not limited to, product documentation, pricing, application notes, and white papers • Conduct market research and communicate with customers to understand their needs and identify new business opportunities • Monitor industry, technology, and business trends to identify opportunities/threats and help define the long-term strategy for existing and new products • Maintain awareness and insight into competitors pricing, product features and service levels • Benchmark competitive products to identify sources of competitive advantage • Work with the marketing department to develop product messaging and participate in Tradeshows, etc
• Product management • Producing and presenting training materials. • Cartographic development using Oracle MapViewer and MapBuilder, • Web design and implementation.