Greater Phoenix Area
Highly organized employee with customer service and management experience as well as exceptional people skills; desiring a challenging, full-time tutor engagement specialist position. Graduated from Arizona State University 2016.
• Assisted customers with issues for multiple thousand-dollar furniture orders via calls, emails and chats for an online marketplace website • Maintained a perfect attendance record while being one of the top performers in the position. • Consistently reviewed by customer feedback for performing world-class customer service.
• Excelled at escalated inbound/outbound phone calls, emails, text messages, chats and FAQ’s for food ordering app. Received Multiple awards for these responsibilities as well as a consistent QA score. • Fast paced, professional office setting, dealing with a wide variety of escalated issues for both customers and restaurant owners. • Responsible for training and on boarding of new hires.