Greater Cardiff Area
I am a telecom infrastructure and technology professional with more than 20 years' experience working across network infrastructure, managed services, telecom hardware, lifecycle management, and strategic customer engagement. Throughout my career I have worked with telecom operators, ISPs, infrastructure providers, enterprise organisations, and technology partners to develop practical solutions that support network performance, operational continuity, sustainability, and long-term customer success. My experience spans telecom infrastructure, optical networking, FTTX environments, data centre services, managed services, infrastructure lifecycle management, repair services, and circular economy initiatives. I have worked closely with senior stakeholders including CEOs, CTOs, Network Directors, engineering teams, and operational leaders to develop commercially viable solutions aligned to business and operational objectives. More recently, my focus has expanded into infrastructure support services, preventative maintenance programmes, network lifecycle strategies, telecom repair services, ESG-led infrastructure initiatives, and sustainable network operations. I enjoy working at the intersection of commercial strategy, customer engagement, and operational delivery, helping organisations maximise the value of their technology investments while maintaining resilient and cost-effective infrastructure. Areas of expertise include: • Telecom Infrastructure & ISP Networks • Optical Networking & FTTX Environments • Infrastructure Lifecycle Management • Service Delivery & Customer Operations • Strategic Customer Engagement • Telecom Repair & Support Services • Refurbished & Sustainable Infrastructure Solutions • Vendor & OEM Management • Infrastructure Maintenance Programmes • Network Asset Recovery & Circular Economy Initiatives I am always interested in connecting with professionals across telecoms, network infrastructure, service delivery, customer success, and technology leadership.
I work with telecom operators, ISPs, and infrastructure providers to develop telecom infrastructure solutions, lifecycle support services, and network maintenance programmes. Key areas of focus include: • Telecom infrastructure and network hardware solutions • Street cabinet maintenance and lifecycle support programmes • Battery replacement and preventative maintenance strategies • Refurbished telecom infrastructure and sustainability initiatives • OEM hardware sourcing and vendor management • Telecom repair and asset recovery services • Infrastructure planning and operational support • Customer solution development and commercial consultancy Working closely with customers, engineering teams, and operational stakeholders to deliver practical, cost-effective solutions that improve network resilience, operational performance, and infrastructure sustainability.
Supported telecom operators, infrastructure providers, and enterprise customers with network hardware, optics, repair services, and lifecycle management solutions. Key achievements included: • Managed strategic telecom infrastructure accounts including VMO2 / Liberty Global • Collaborated with Fibrenest on modular FTTX street cabinet development projects • Supported ESG and sustainability objectives through delivery of refurbished telecom infrastructure solutions • Developed spare parts management programmes supporting legacy Huawei network environments • Expanded telecom repair services across UK altnet and infrastructure markets, including onboarding Nokia UK and Nokia US repair programmes • Built long-term customer relationships with organisations including Network Rail and Transport for London • Delivered more than £1.5 million in telecom infrastructure, hardware, and services revenue Worked closely with senior stakeholders including CEOs, CTOs, Network Directors, and engineering teams to support network lifecycle management, operational continuity, and infrastructure optimisation initiatives.
Toshiba TEC UK Imaging Systems Ltd. can provide you with a bespoke IT Service that meets your exact requirements, including: Remote Monitoring: A fully managed service monitored by a dedicated team of Network Operations Centre engineers - 24/7. Backup Disaster Recovery: Toshiba offers a cost-effective BUaaS solution to fit any sized organisation. Helpdesk: In the event of any unexpected IT issues, we offer a helpdesk solution where employees can message, email or call one of our dedicated professional IT engineers 24/7/365. Cyber Security: We can offer a tailored set of solutions from basic antivirus to complete network defence, to aid your company’s security and protect its assets. Cloud Solutions: Providing a full spectrum of cloud solutions such as cloud storage, hybrid infrastructures and full cloud migrations, operating on leading cloud platforms. Home Working Solution: A secure link enabling members of staff to access their office computers from any personal device - allows them to work from home, removing the need to deploy any additional assets. Mobile Device Management: A complete solution that is policy led by you to monitor, manage, provision applications and protect your mobile assets. Consultancy: By carefully analysing your current infrastructure, we can provide objective advice on where to make improvements and where to continue utilising existing systems. Policies and Governance: Utilising our consultant led analysis we can offer a complete portfolio of compliant and practical policies to fit any business needs. Architecture Solutions: We can design and implement an IT infrastructure aligned with your business strategy.
Managed strategic customer relationships across networking, connectivity, cloud, MPLS, colocation, and data centre infrastructure services. Worked closely with enterprise customers to support network expansion, datacentre migration projects, cloud adoption, business continuity initiatives, and operational infrastructure requirements. Key responsibilities included: • Managing strategic customer relationships across networking and datacentre services • Supporting customers with MPLS, connectivity, cloud, colocation, backup and disaster recovery solutions • Coordinating delivery of infrastructure projects across multi-site environments • Working with technical and operational teams to support customer deployments and service delivery • Developing relationships with channel partners, technology vendors, and infrastructure providers • Supporting customer growth through infrastructure modernisation and operational improvement initiatives • Managing customers operating large-scale distributed network environments Generated over £7 million in infrastructure and managed services contract value during tenure.