Denver, Colorado, United States
• Led end-to-end implementation of healthcare programs for 30+ clients, ranging from small clinics to multi-site organizations with 100+ providers, ensuring seamless go-lives and high client satisfaction • Managed cross-functional coordination across product, engineering, data, and client success teams to deliver customized client configurations and integration solutions • Directed integration projects between company platform and client EHR systems, including leading 5+ first-time EHR integrations and establishing scalable frameworks for future deployments • Designed and standardized internal implementation and integration processes, creating documentation and playbooks now used across teams to improve efficiency and consistency • Conducted large-scale patient data analysis to identify program eligibility, developing methodologies later adopted by the data science team and enabling transition of responsibilities • Expanded program reach to 100,000+ patients nationwide by successfully onboarding and launching new client organizations • Partnered with sales teams to develop client-facing materials explaining implementation timelines, integration capabilities, and technical workflows, improving pre-sale alignment and client readiness • Maintained ongoing client relationships post–go-live, supporting long-term success, issue resolution, and continuous optimization of deployed solutions
• Led over 20 revenue cycle management technology implementations as the Millennia project manager at major healthcare organizations through go-live. • Designed and executed completely new implementation methodology for all future installations. • Acted as contact point for enterprise organizations, conducting scope evaluations and developing timelines for new projects.
• Led multiple Epic Beaker software implementation projects at major healthcare systems, each of which encompassed numerous hospitals and clinics, acting as the lead project manager and Beaker subject matter expert for teams of 5 - 10 build analysts. • Configured complex Beaker build for aforementioned projects, largely in microbiology, facility structure, test and charge build. • Provided in-person go-live support to end users in hospitals to ensure successful transitions to Beaker software. • Supported other installations by leading customer facing meetings for other project managers in the Beaker division and solving configuration issues in their customers’ system environments. • Trained hundreds of new-hire project managers to successfully carry out Epic implementations. • Led the Beaker certification cell by managing the Beaker software training process for exterior analysts. • Certified in Beaker Anatomical Pathology, Beaker Clinical Pathology, and Cogito Reporting
• Research Lead on a project team analyzing and making recommendations on all aspects and considerations of a potential new market for a Fortune 500 Client including product specifications, manufacturing options, distribution, competition, costs, marketing, etc. • Researched and analyzed potential uses for blockchain in the automotive industry. Developed presentation and outline for White Paper for internal Consultants and Clients. • Supplied research and analysis for various other projects within the company