Telford, England, United Kingdom
I am highly driven, motivated individual who operates with a high level of integrity. I have experience working with and for a two FTSE 100 listed companies (Currently Royal Mail as a Delivery Manager) , Local Authority as well as a private franchise. This has armed me with a wealth of experience and key skills that covers a host of KPI's that have been achieved and delivered consistently. It is with a flair for leading teams and people that I am best regarded for. And I have a track record for developing and nurturing people and aid them into 'buying' into and delivering a clear vision. My Background in commercial success and sales is well founded. In addition I have strong skill set in health and safety which has been reinforced by an excellent safety score card for 100+ staff that I currently manage. With a loyal yet dynamic work history - I believe shows me to be an adaptable, vigorous individual with a proven track record.
Delivery Manager; *Ensuring mail security and standards are held to the highest standard *Managing a team of 100+ staff *Controlling a extensive budget and weekly finance performance *Ensuring the customer needs and expectations are always put first
General Manager and Franchise consultant for a cluster of clubs within the West Midlands
Facilities Manager across a number of Shropshire based sites - Focussing on improving client and customer expectations, Managing a host of KPI's to a level of excellence and driving a thriving team culture In addition best sales performer in the West Midlands on seven separate occasions in regards to health and fitness sales. Coupled with ability to secure major booking events such as wedding and corporate events.
Assistant manager across a number of Leisure sites operated by Telford and Wrekin council. In these years as per ensuring high standard of health and safety were maintained and striving for best customer/user experience. I was also Assigned as the; *Leisure department sales lead - in this remit achieving improved sales by upto 75% in some of the sites that were located in more socially deprived areas (described nationally). * Learn to swim Coordinator - In this time maintaining a class occupancy rate of 98% and leading on implementing at the time (2009/2010) the new ASA National plan. During these years I upskilled as - RLSS national pool lifeguard, ASA level 2 swimming instructor, Pool plant operator, Gym instructor and SHOKK trained junior Gym Instructor.