Lewes, England, United Kingdom
I am a detail-oriented professional with a strong background in Quality Assurance who is seeking to transition into Data Analysis to leverage my passion for data driven decision making. Over several years in QA, I developed expertise in identifying process inefficiencies, interpreting performance metrics, and implementing improvements based on evidence and trends. This experience honed my ability to communicate insights clearly to both technical and non-technical stakeholders. I have recently enhanced my skills through self-directed learning, and through a Data Analytics bootcamp, gaining proficiency in SQL, Python, PANDAS, VBA for Excel, and Power BI. I am now seeking an entry-level or junior data analyst role where I can apply both my QA experience and analytical skills to contribute to data informed decision making.
Provided QA Engineering support for the CSR and Star Wars Hunters mobile game franchises, across their entire development life cycles. • Validation of in-game metrics for the Analytics team • Training and mentoring of new QA team members • Test plan creation • Supporting an external test team of 200 testers • Development and implementation of QA process improvements • Creation and validation of technical documentation • Network traffic snooping and validation
Coordinating a team of QA Analysts, testing e-learning software and systems for internal and external clients. • Management of external clients’ testing requirements • Staff training and management • Testing of internal development systems • Implementation of process improvements • Windows and Linux systems maintenance • Overseeing scripted and exploratory testing • Ensuring best practices within testing
Installing broker management software for external clients, providing bespoke solutions for exporting data from competitors’ systems, and providing continuing support after installation. • Providing third line technical support • Setting up Windows based servers for external clients • Installation and setup of bespoke software • Cleaning and converting data from IBM Db2 databases