Petar Petkov

Implementation Consultant at DigitalRoute

Bulgaria

About

Experience

  • Implementation Consultant at Digtal Route
    Jun 2024 - Present · 2 yrs 1 mo

  • System Engineer at Puzzel
    Apr 2021 - Present · 5 yrs 3 mos

    • Carrying dev work and delivery on different call center projects • Performing tests and troubleshooting detected issues • Handling integrations with different API's • Installing and configuring MS SQL DB instances

  • Software Engineer at Nokia
    Jan 2018 - Apr 2021 · 3 yrs 4 mos

    • Carrying dev work and delivery on different fulfillment projects • Performing system tests and providing test reports • Creating project-specific documentation • Installing and administering UNIX/Linux based systems

  • Senior Service Engineer at Atos
    Jan 2017 - Jan 2018 · 1 yr 1 mo

    • Consulting and planning of Implementation • Cooperation in system tests • Close collaboration with customers and other levels of support • Root cause analysis of technical problem • Training and mentoring other technicians • Handling escalations • Responsible for maintaining a lab environment

  • Unify (Bulgaria)
    • Service Engineer
      Jun 2012 - Jan 2017 · 4 yrs 8 mos

      Provided support to customers for the OpenScape 4000 PBX.

    • Applications Service Engineer
      Jun 2012 - Jul 2013 · 1 yr 2 mos

      Provided technical support to customers for the OpenScape Contact Center soution.