Athens, Attiki, Greece
Supervised poolside operations to ensure the safety and satisfaction of all attendees by addressing concerns, resolving issues, and providing exceptional customer service. Regularly inspected facilities, including the sauna, steam room, and pool, to maintain optimal conditions and compliance with safety standards. Enforced facility rules, upheld cleanliness and hygiene standards, and supported the coordination of pool events and schedules. Ensured all equipment was in good working condition and promptly reported maintenance needs. Actively engaged in Continuing Professional Development (CPD) to stay current with industry best practices, safety protocols, and customer service strategies.
Worked as a Personal Shopper for Tesco, responsible for efficiently selecting and packing items for online orders, ensuring accurate and timely order fulfillment. Assisted customers with product inquiries, provided recommendations, and resolved issues to uphold high customer satisfaction. Managed inventory, conducted regular stock checks, and ensured order accuracy. Maintained cleanliness and organization in shopping areas while adhering to safety and hygiene standards. This role enhanced my multitasking, attention to detail, and adaptability, while further developing my communication, problem-solving, and time-management skills in a fast-paced retail environment.
Coached and mentored a group of 10 children, aged 7 to 10, during a half-term program, focusing on skill development, teamwork, and sportsmanship. Designed and delivered engaging football drills, speed and agility exercises, and small-sided matches to improve technical skills and overall fitness. Created a positive, inclusive environment, ensuring the safety and well-being of participants while providing individualized support. Maintained open communication with parents, providing progress updates and fostering a fun, motivating atmosphere that encouraged personal growth and a passion for the sport.