Voat Phnum, Phnom Penh, Cambodia
- Onboard new potential customers to bank and maintain existing customers - Preparing marketing strategy to promote bank’sproducts and services to achieve the target. - Processing loan application for submission included business & collateral site-visiting, write up proposal, and verify all other supporting documents for credit assessment recommendation. - Processing customer sign up, hypothecation process and drawdown pr ocess. - Following up all pre and post disbursement conditions. - Conducting the annual review for existing customers followed by guideline. - Following up customer Overdue/NPL and report it to line manager. - Attending all customer enquiries, feedback,complaints, and customers’ satisfaction. - Monitoring all loan documents to ensure proper filing. - Other duties were assigned by the line manager.
- Onboard new potential customers to bank and maintain existing customers - Preparing marketing strategy to promote bank’sproducts and services to achieve the target. - Processing loan application for submission included business & collateral site-visiting, write up proposal, and verify all other supporting documents for credit assessment recommendation. - Processing customers sign up, hypothecation process and drawdown pr ocess. - Following up all pre and post disbursement conditions. - Conducting the annual review for existing customersfollowed by guideline. - Following up customer Overdue/NPL and report it to line manager. - Attending all customer enquiries, feedback,complaints, and customers’ satisfaction. - Monitoring all loan documents to ensu re proper filing. - Other duties were assigned b y the line manager.
- Leading Team to hit the target - Onboard new potential customers to bank and maintain existing customers - Preparing marketing strategy to promote bank products and services to achieve the target. - Processing loan application for submission includes businesses & collaterals site-visiting, write up proposal, and verify all the supporting document for credit assessment recommendations. - Preparing loan agreement, customer sign up,hypothecation process and drawdown process. - Following up all pre and post disbursement conditions. - Conducting the annual review for existing customers followed by a guideline. - Following up customer Overdue/NPL and report it to line manager. - Attending all customer enquiries, feedback,complaints, and customers’ satisfaction. - Monitoring all loan documents to ensure proper filing. - Other duties were assigned by the line manager
- Onboard new potential customer to bank and maintain existing customer - Promoting bank products and services to achieve the target. - Processing loan application for submission includes business & collateral site-visiting, write up proposal, and verify all other supporting documents for credit assessment recommendations. - Preparing loan agreement, customer sign up,hypothecation process and drawdown n process. - Following up all pre and post disbursement conditions. - Conducting the annual review for existing customersfollow by guideline. - Following up customer Overdue/NPL and report it to line manager - Attending to all customer enquiries, feedback,complaints, and custom ers’ satisfaction. - Monitoring all loans documents to ensure proper filing. - Other duties as assigned by the Mana manager.
- Leading team to hit the target. - Set up business strategy and marketing program to fulfill the target and plan. - Managing and supervising loan staff to make sure the smooth operation process. - Establishing and maintaining effective relationships with new and existing customers. - Solving customer complaints, overdue and NPL. - Making sure the smooth of loan disbursement. - Follow up Loan Officer’s activity and monthly target plan. - Preparing monthly report for BM. - Preparing monthly meeting to compare with actual result and then finding new strategy to improve branch’s Development. - Communicating with Team of Head of Micro loan to get better process - Doing other tasks that was assigned by line manager.