Pierre-Emmanuel Joffre

Managing Director L'Occitane Australia

Sydney, New South Wales, Australia

About

• 18 years of leadership experience in Retail, E-commerce, Luxury and Lifestyle Consumer Goods companies´ such as l´Occitane and LVMH. • Managed marketing, sales, business units and companies. Responsible for the P&L, a turnover of US$ 60 million a year and up to 500 employees. Acted as the company’s legal representative in Australia, Brazil and Croatia. • Broad knowledge of different channels such as retail with more than 300 locations, online and wholesale. Strong experience in new business development, brand management and trade marketing. • Entrepreneurial profile with experience in leading start-ups, structuring regional business divisions and in implementing new businesses within several investment scenarios, structures and cultures. Ample capacity to deal with changing scenarios through creative responses. • Conducted company’s restructuring and changed the business model. Successful in turning around unprofitable operations and in obtaining important sales growth results and cost reduction. Proficient at managing crisis situations. • Business vision with an ample experience in identifying new opportunities. Breaking paradigms to sell past collections of luxury brand. • Skilled in internal and external negotiations with shareholders, banks, investment funds, suppliers and distributors involving amounts of up to US$ 7 million. • Leader of internal, outsourced, multicultural and multidisciplinary teams and experienced in managing teams remotely. Expertise in hiring and developing professionals with different levels of seniority. Motivational team management and strongly results oriented. • Extensive international experience acquired in Eastern Europe and Latin America. Fluent English, Portuguese and French.

Experience

  • L’OCCITANE Group (11 yrs 5 mos)
    • Managing Director | General Manager Australia
      Apr 2019 - Present · 7 yrs 3 mos

    • Commercial & Digital Director
      May 2017 - Apr 2019 · 2 yrs

      Managed all sales channels: Retail & Franchise (300+ stores), E-commerce, Spa, B2B, Wholesale and Corporate; as well as sales support departments: Business Intelligence, CRM, Retail Development and Customer Service.

    • Digital & CRM Director
      Feb 2015 - May 2017 · 2 yrs 4 mos

      Implemented the digital department. Created the CRM area. Launched l´Occitane au Brésil website.

  • Coquelux (7 yrs 6 mos)
    • Board Member
      Jul 2010 - Dec 2014 · 4 yrs 6 mos

      Holding company of on-line venture in Brazil and Argentina

    • CEO
      Jul 2010 - Jul 2014 · 4 yrs 1 mo

      Managed the company, overseeing all functional areas, with a staff of up to 60 employees.

    • Founder
      Jul 2007 - Jul 2010 · 3 yrs 1 mo

      Devised and conducted the start-up of Coquelux, the leading luxury on-line shopping club in Brazil.

  • LVMH (7 yrs 5 mos)
    • Area Manager Central Europe - Moët Hennessy Europe
      Apr 2005 - May 2007 · 2 yrs 2 mos

      Managed Moët Hennessy division in Eastern Europe - Croatia, Romania, Bulgaria, Bosnia, Montenegro, Serbia, Slovenia and Albania. Responsible for P&L. Acted as the company’s legal representative in Croatia.

    • Brand Manager - Moët Hennessy Brazil
      Sep 2002 - Mar 2005 · 2 yrs 7 mos

      Managed Dom Pérignon, Moët & Chandon, Hennessy, Belvedere, Grand Marnier, Chateau d’Yquem, Chateau Cheval Blanc and Cheval des Andes.

    • Market Manager - Moët Hennessy Latam
      Jan 2001 - Aug 2002 · 1 yr 8 mos

      Marketing, commercial and distribution Manager for Moët Hennessy in Venezuela, Colombia, Ecuador, Paraguay, Panama and Aruba. Managing a team of 5 professionals.

  • Brand Ambassador - Hennessy at Hennessy
    Jul 1998 - Dec 1999 · 1 yr 6 mos