Urbana, Illinois, United States
To undertake a User Experience Designer/User Experience Specialist full time position that nurtures products and environments with spirits of enthusiasm, innovation and pleasant user experience! Specialties: * Usability Techniques: Cognitive task analysis, task analysis, heuristic evaluation, contextual inquiry, think aloud protocol, web search and survey analysis, cognitive walkthrough, storyboarding, usability testing and cognitive modeling (ACT-R). * Programming Languages: C, C++, CSS, Lisp, Python and Java. * Software: SPSS, SAS, Matlab, HyperDrive, SmartEye, Morae, OmniGraffle, Azure, Photoshop and Illustrator. * Language: Adept at reading, speaking and writing in Chinese and English.
Graduate Research Assistant, University of Illinois at Urbana-Champaign 1) Improved the e-MedTable interface to assist older adults’ problem-solving strategies on medication scheduling problems, PI: Dr. Dan Morrow, Sept. 2009 – Mar. 2011 • Identified usability issues of older adults’ collaborative interactions with the e-MedTable by analyzing Morae data. • Developed coding scheme for mouse click data and conducted complicated statistics analysis (generalized estimating equations) to identify older adults’ difficulties to solve medication scheduling problems. • Analyzed interface interactions to determine and understand collaborative problem-solving structure. • Suggested better solutions for the presentation of orders of medication information on e-MedTable. • Assisted the next version design of e-MedTable that will be applied in hospital settings. 2) Understood effects of multi-tasking with in-vehicle displays and information overload on driving performance and made suggestions to the designer of in-vehicle interfaces, PI: Dr. Yi-Ching Lee, Aug. 2008 – Aug. 2009 • Designed two driving scenarios and experiments to understand the effect of multi-tasking and stress on driving performance by a driving simulator. • Conducted research to collect data on driving performance and secondary tasks performance (e.g. Reaction time to the in-vehicle display) and eye movement data. • Conducted repeated measures ANOVA using SPSS and Matlab • Wrote and presented results at 2009 conference of the Human Factors and Ergonomics Society. • Collaborated and communicated with software engineers to design a system to integrate HyperDrive (tcl-based) and Matlab.
• Identified customers’ desired products and helped them place orders by communicating and understanding their needs. • Answered and resolved customers’ questions about specifications of products. • Reported product complaints to mechanical engineers and collaborated with them for solutions.
* Assisted in establishing sales and inventory information systems at two branches at Shanghai and Taiwan. * Developed training tutorials to help staffs and users to use the installed computer program.
• Conducted short Interviews and surveys with 50 visitors. Evaluated their experience and satisfaction about facilities and information accessibility of the museum. • Observed how visitors used facilities and discovered their difficulties in using entrance machines. • Reported problems to the manager and discussed potential improvements.