Pedro Villanez

Interim Campus Security Manager | Driving Operational Excellence Across Multi-Site Security Operations | Accountability, Culture Transformation & Retention | Retired U.S. Army First Sergeant | Bilingual

United States

About

Interim Campus Security Manager with Securitas Security Services USA, Inc., leading multi-site, 24/7/365 operations protecting Microsoft data center infrastructure in Phoenix Metro. I ensure strict compliance with site orders, contractual requirements, and enterprise security standards while maintaining strong collaboration with stakeholders. I bring 23+ years of leadership experience as a retired U.S. Army First Sergeant, including combat deployments and Tactical Operations Center (TOC) leadership. My expertise includes incident command, force protection, threat assessment, joint operations, and decision-making under extreme pressure. I have led diverse teams in high-risk environments where accountability, discipline, and mission execution are paramount. Bilingual in English and Spanish, mission-driven, and people-focused, I translate military leadership principles into effective corporate security, crisis response, and organizational resilience strategies. I excel in incident management, emergency response, risk mitigation, business continuity, and team development. Core Skills & Expertise: • Senior Leadership & Multi-Shift Team Management • Security Operations & Force Protection • Crisis & Incident Management / TOC Leadership • Threat Assessment & Risk Mitigation • Business & Operational Continuity • Organizational Resilience & Training Development • Strategic Planning & Compliance Oversight • Bilingual (English/Spanish) | Secret Clearance | Disabled Veteran

Experience

  • Securitas Security Services USA, Inc. (On-site)
    • Interim Campus Security Manager
      Apr 2026 - Present · 4 mos

      Selected to serve in an interim Campus Security Manager role, leading multi-site security operations within one of Securitas’ largest and highest-priority client portfolios. Trusted to step into the position during a critical leadership transition, ensuring operational continuity, accountability, and mission execution across all assigned locations. Provide direct oversight of Site Security Managers, Supervisors, and Security Officers across multiple sites and shifts, driving performance through disciplined leadership, clear expectations, and consistent enforcement of standards. Lead all aspects of security operations including incident response, workforce management, risk mitigation, and client engagement. Serve as the primary liaison between executive leadership and client stakeholders, delivering transparent communication, rapid problem-solving, and a proactive, intelligence-driven approach to security operations. Leverage 23+ years of U.S. Army leadership experience as a First Sergeant to instill a culture of ownership, resilience, and high performance—focusing on reducing attrition, strengthening retention, and developing future leaders within the organization. Key Contributions: • Maintained stability and operational effectiveness across multiple sites during leadership transition • Strengthened accountability and performance standards at all levels of the organization • Improved team culture through disciplined leadership and clear expectations • Enhanced client trust through consistent communication and execution • Developed and mentored Site Security Managers and supervisors to ensure leadership continuity Core Competencies: Executive Leadership | Crisis Management | Multi-Site Operations | Workforce Optimization | Risk Assessment | Client Relations | Team Development | Security Operations | Continuous Improvement

    • Site Security Manager (SSM)
      Dec 2025 - Apr 2026 · 5 mos

      Lead multi-site, 24/7/365 security operations protecting critical Microsoft data center infrastructure. Oversee and develop high-performing teams, ensuring compliance with site orders, contractual requirements, and enterprise security standards. Key responsibilities: • Manage day-to-day security operations, personnel, and incident response • Lead and mentor security teams to maintain accountability, readiness, and operational excellence • Coordinate with Microsoft stakeholders on security protocols and reporting • Implement force protection, threat assessment, and emergency response plans • Apply military and TOC experience to maintain operational control during incidents • Drive team training, resilience programs, and compliance adherence Leverage 23+ years of military leadership, combat experience, and crisis management expertise to deliver disciplined, mission-focused corporate security solutions.

  • Event Security Officer at Arizona Diamondbacks
    Nov 2023 - Present · 2 yrs 9 mos

    Ensure the safety and security of all guests, staff, performers, and participants at all events, including MLB games, concerts, and private functions. Monitor entry and exit points; conduct bag checks, screenings, and credential verification in compliance with MLB and venue policies. Provide exceptional guest service while enforcing venue rules and regulations. Respond quickly and effectively to incidents, medical emergencies, or disruptive behavior, following established protocols. Support crowd control and directional flow of foot traffic, especially during ingress and egress of large-scale crowds. Coordinate with Phoenix Police Department, venue command center, and other emergency services as required. Monitor assigned areas via foot patrol, fixed posts, or surveillance systems to identify and report security risks or concerns. Complete accurate and timely incident reports and documentation. Remain calm, courteous, and professional in all situations, maintaining composure under pressure.

  • Baseball Umpire at Arizona Collegiate Umpires Association
    Nov 2021 - Present · 4 yrs 9 mos

    10-18U, High School, and tournament baseball umpire for ACUA. Completed 2-man clinic at ASU and umpired an off-season ASU Sun Devil Baseball “Maroon vs Gold Game.”

  • Crisis and Resiliency Center Analyst at US Foods
    Aug 2025 - Dec 2025 · 5 mos

  • First Sergeant at US Army
    Oct 2022 - Aug 2025 · 2 yrs 11 mos

    Senior enlisted advisor to the commander and the 29th Brigade Support Battalion, 1st Battalion, 158th Infantry Regiment “Bushmasters.” Coordinates administrative and logistical support, to include water and food service, distribution, maintenance, and evacuation of Infantry personnel and equipment. Monitors the health care, welfare, and sanitation of both Company and in support of an Infantry Battalion’s operational tempo. Responsible for the overall care, security, and maintenance of military equipment (heavy and operational) valued at over $10M. Senior trainer of a Company-sized military unit.