Lisbon, Lisbon, Portugal
Experienced Extra-Aero Commercial Manager, customer and results oriented, with a strong financial background both in audit roles and university education. Leadership and team management experience leading efforts to establish growth business opportunities through efficiency. International experience in East Timor on design and implementation of business operations in Dili Airport
- Parking and Car Rental businesses management by promoting their growth in eight ANA airports by generating and developing market strategy, pricing and planning infrastructure investment needs. Increase of more than 1.100 on number of parking spaces, since 2014 - Lead and manage strategic partnerships of the two business areas maximizing their performance. - A 28% increase on Car Parking revenues since 2014, and 106% on Car Rental since 2009 - Analysis of business models and KPI and proposal of alternative solutions contributing to business development, namely in the operational, financial and marketing aspects - Market assessments at national and international level including benchmarking studies - Streamline ANA’s initiatives in the scope of accessibility management, namely management of curbsides - Liaising with local authorities and regulatory bodies on business related issues - Reporting to Board of Directors and French HQ - Vinci Airports - Leading a team of 9 staff
- Manage Car Rental and Real Estate businesses, namely Office Buildings, Hotels, Gas Stations, among others, at all ANA airports, including pricing strategy and investment needs - Contract negotiating on strategic partnerships for the two businesses areas maximizing their performance - Define and implement the company's land banking strategy and maximize existing spaces. More than 900 spaces and 312.000 sqm - Ensure customer satisfaction evaluation, analyzing results and proposing improvements
- Activities performed as Financial Auditor for the following companies: ANA-Aeroportos de Portugal; EDP - Electricidade de Portugal; Parque Expo - EXPO 98; EPAL - Águas de Portugal; Futuro; Águas do Cávado.