Pedro Gonzalez

Desk Claims Adjuster | Medical Knowledge | Customer Relations Background | Skilled in Claims Investigation, Documentation, Negotiation & Clear Communication | Detail‑Driven Case Resolution

Phoenix, Arizona, United States

About

♠ About me I’m a claims professional who thrives in fast‑paced environments where accuracy, empathy, and clear communication drive results. I’m experienced in reviewing and resolving claims, managing detailed documentation, and guiding customers through challenging situations with professionalism and fairness. I’m comfortable handling escalations, navigating regulatory requirements, and collaborating with internal teams to move claims toward timely, equitable outcomes. I adapt quickly to new systems, processes, and technologies, and I enjoy roles that balance routine workflows with unexpected challenges. I’m detail‑oriented, organized, and committed to continuous learning, constructive feedback, and ethical service. Hold AZ adjuster license & reciprocating licenses in 47 states. ♠ Language Skills Native English and Spanish speaker.

Experience

  • Claims Adjuster at Allcat Claims Service
    2025 - Present · 1 yr 7 mos

  • Independent Health Insurance Agent | Medicare at Part-time
    2024 - Present · 2 yrs 7 mos

    Licensed Medicare Sales Agent in Arizona.

  • Medical Interpreter | Spanish & English at Bloom Medical Solutions
    2024 - 2025 · 1 yr

  • Quality Control Specialist at Safelite
    2022 - 2024 · 2 yrs

  • Assistant Project Manager at Five Star Painting®
    Jun 2019 - Aug 2022 · 3 yrs 3 mos