Piper Bilich

Resource Coordinator at Trane Technologies

Wilmington, Massachusetts, United States

About

Experience

  • Resource Coordinator II at Trane Technologies
    May 2024 - Present · 2 yrs 2 mos

    • Managed communication between teams to ensure alignment on project goals. • Collaborated with departments to streamline processes and improve efficiency. • Trained new team members on policies, procedures, and best practices in coordination roles. • Managed day-to-day operations of the department including scheduling tasks and assigning duties. • Ensured compliance with company policies and procedures related to project management activities. • Utilized scheduling software to streamline appointment booking processes. • Utilized MS Office and Excel to analyze data and create spreadsheets. • Managed user accounts and permissions within Salesforce platform.

  • Saint Anselm College (On-site)
    • Community Engagement Intern at The Meelia Center for Community Engagement
      Jan 2024 - May 2024 · 5 mos

      • Coordinated volunteer recruitment efforts to enhance program participation. • Managed social media accounts to promote community events and initiatives. • Collaborated with local organizations to strengthen community partnerships. • Prepared promotional materials to inform the public about upcoming events.

    • Community Outreach Coordinator
      Sep 2023 - May 2024 · 9 mos

      One time Manchester community volunteer opportunities coordinator.

    • Social Media Intern
      Sep 2023 - Jan 2024 · 5 mos

      Meelia Center for Community Engagement social media intern; Instagram Canva Facebook

  • Customer Service Representative at Enterprise Bank (Enterprise Bancorp)
    May 2021 - Jan 2024 · 2 yrs 9 mos

    • Assisted customers with account inquiries and service requests. • Managed cash drawer, ensuring proper cash handling procedures. • Collaborated with team members to maintain branch operations smoothly. • Educated customers on fraud prevention techniques and best practices. • Handled high-volume calls while maintaining professionalism and patience.

  • Coordinator for Hope for New Hampshire Recovery at Meelia Center for Community Engagement
    Aug 2022 - Sep 2023 · 1 yr 2 mos

    Coordinator for Community Engaged Learners attending Hope for New Hampshire Recovery Center in Manchester New Hampshire.

  • Sales Associate at Olympia Sports
    May 2018 - Mar 2022 · 3 yrs 11 mos

    • Assisted customers in selecting sports gear and apparel to meet their needs. • Managed inventory levels and organized stock for efficient store operations.