Pawel Gorecki

Global CRM Expert bei ARDEX Group

Düsseldorf, North Rhine-Westphalia, Germany

About

Experience

  • Global CRM Expert at ARDEX Group
    Dec 2025 - Present · 8 mos

  • CRM-Manager at Swiss Steel Group
    Sep 2017 - Present · 8 yrs 11 mos

  • Strategix CFT GmbH ()
    • Support Manager
      Nov 2016 - Jun 2017 · 8 mos

      Leading the 1st level support department (EMEA), Providing 2nd level support as an advanced key-user, Project management (incl. project documentation), Organisation / Execution of customer workshops / trainings in german, english and polish language, Supporting the sales department as an advanced key-user for presentations, further functional- / technical questions or needs

    • Functional Consultant
      Dec 2013 - Oct 2016 · 2 yrs 11 mos

      Providing 2nd level support as an advanced key-user, Project management (incl. project documentation), Organisation / Execution of customer workshops / trainings in german, english and polish language, Supporting the sales department as an advanced key-user for presentations, further functional- / technical questions or needs, Administrator of our NetSuite CRM system, Case / Ticket-management: NetSuite and Salesforce

    • Support-Analyst
      Jan 2012 - Nov 2013 · 1 yr 11 mos

      Providing 1st level support, Project documentation (funcional, technical), Organisation / Execution of customer workshops / trainings in german, english and polish language, Support for project-implementation / customizing

  • IT-Sachbearbeiter at Marbert Cosmetics GmbH
    Jul 2008 - Nov 2011 · 3 yrs 5 mos