Belo Horizonte, Minas Gerais, Brazil
International business professional focused on business process management, operational excellence, and growth strategy. Currently Head of ClickUp at Marisa.Care, where I lead the design and governance of scalable execution systems that improve visibility, accountability, and performance across the organization. I specialize in building and optimizing end-to-end workflows, leveraging data to identify bottlenecks, and driving cross-functional alignment to ensure strategy turns into execution. My work centers on creating structured, high-performing environments where teams can operate with clarity and efficiency. With experience in private wealth advisory and portfolio strategy, I bring a data-driven and global perspective to decision-making. I hold a B.Sc. in International Business & Entrepreneurship (Cum Laude) from the University of Tampa and am fluent in Portuguese, English, and Spanish.
Leading the implementation and governance of ClickUp as Marisa.Care's central execution management system, and driving operational excellence through standardized workflows and process optimization. Responsible for architecting scalable systems that enhance visibility, predictability, and accountability across all business operations. Key Responsibilities: - System Architecture & Governance: Define and evolve ClickUp's infrastructure, establishing standardization protocols, scalability frameworks, and governance policies to ensure consistent tool adoption across the organization - Business Process Management (BPM): Lead end-to-end process lifecycle including mapping, documentation, optimization, auditing, and implementation of operational workflows aligned with business objectives - Operational Excellence: Structure and maintain critical business workflows, ensuring seamless execution and continuous improvement of key processes across departments - Stakeholder Engagement: Influence and align multiple stakeholders across teams to drive ClickUp adoption, ensuring all critical initiatives are tracked with real-time data accuracy - Data Analytics & Bottleneck Identification: Leverage analytical capabilities to identify operational bottlenecks, inefficiencies, and opportunities for process enhancement through data-driven insights - Change Management: Champion organizational change by training teams, establishing best practices, and fostering a culture of operational discipline and execution excellence
- Customer and Business Alignment: Identify customer needs and align them with the larger business objectives of Marisa.Care to develop impactful products and features. - Product Vision and Success: Define and articulate the vision for products, ensuring clear success metrics and aligning team efforts to achieve these goals. - Team Collaboration: Rally cross-functional teams, including development, design, and marketing, to bring product visions to reality. - Project Management: Utilize Azure DevOps Server for version control, reporting, requirements management, project management, automated builds, testing, and release management. - Efficiency Improvements: Implement and enhance internal systems for greater efficiency, such as creating and managing Gantt Charts for project flows and other activities. - Stakeholder Communication: Maintain clear and effective communication with all stakeholders to ensure alignment and transparency throughout the product development lifecycle. - Market Research: Conduct ongoing market and competitive analysis to ensure Marisa.Care products remain innovative and competitive. - Data-Driven Decisions: Leverage data and analytics to inform product decisions and measure success. Marisa.Care is an AI Health Tech company dedicated to revolutionizing preventive medicine and improving health outcomes.
- Client Representation: Prioritize and advocate for the client's interests in all financial decisions. - Market Analysis: Conduct thorough market research to identify lucrative investment opportunities. - Risk Management: Assess potential risks and develop strategies to mitigate them effectively. - Asset Management: Oversee and manage a diverse portfolio, including real estate, stocks, and investment funds. - Investment Strategy: Develop and implement tailored investment strategies to achieve financial growth. - Regular Reporting: Provide detailed reports on portfolio performance and market conditions. - Financial Advising: Offer expert advice on investment decisions and financial planning. - Client Communication: Maintain transparent and proactive communication with the client regarding their investments and financial status.
The Growth & Operations Manager at Kitchenery Inc. is a key leadership role responsible for driving business growth, overseeing operational efficiency, and fostering strategic partnerships. This position plays a vital role in expanding Kitchenery's market presence and ensuring seamless operations across all functions. The Growth & Operations Manager collaborates closely with the executive team to develop and execute growth strategies, identifies new business opportunities, and establishes strong relationships with clients and partners. With a focus on driving revenue, optimizing processes, and delivering exceptional customer experiences, the Growth & Operations Manager is instrumental in shaping the future success of Kitchenery Inc.
The Business Operations Associate is in charge of the company's relations with current and potential investors/partners. Streamlining sales pipelines and relations with contracted parties. In charge of the company's internal communications, while recruiting and managing interns.
The Market Development Associate is responsible for setting goals and developing plans for business growth. Researching, planning, and implementing new target market initiatives. Streamlining investor communications and PR activities. Researching prospective accounts in target market. Other responsibilities include assisting with Kitchenery's execution of blog strategy, email campaigns, and newsletters, while also overseeing Kitchenery’s content creation and execution.
Resident Assistants (RAs) live and work within one of the residence halls to foster a welcoming community for residents. Under the direct supervision of an Area Coordinator (AC) or Assistant Director (AD), RAs work to create a positive and safe community by utilizing our Spartan Living residential curriculum.
The Vaughn Information Desk Assistant is responsible for being the first line of contact within the Vaughn Center at the University of Tampa. The IDA position requires one to be trained and familiarized with Campus and relevant information regarding the Spartan community. The desk assistant is also trained to assist students locked out of their residence halls by managing the KeyTrack system used at the University's information desk. Lastly, the Information Desk Assistant is the welcoming card of visitors to the University, requiring great customer service and communication skills.
The Student Assistant is an integral member of the Office of Residence Life, serving as the first point of contact and representative of the department and The University of Tampa. The Student Assistant serves as a service provider and resource for current residential students, families, visitors, and persons outside of the University community. As residence life staff members, Student Assistants work collaboratively with other staff members to ensure effective and efficient delivery of services and information. Together, Student Assistants and other residence life staff provide services that support the mission, vision, and values of the Office of Residence Life. Student Assistants report directly to the Staff Assistant and are responsible for assisting with day-to-day administrative and customer service responsibilities.