San Francisco Bay Area
Director Operations | Contact [email protected] Innovative, strategic Operations, Distribution and Fulfillment Leader with extensive experience conceptualizing, planning and driving change to deliver new levels of performance. Fosters operational excellence by creating a compelling vision, building and developing flexible teams, training employees across the organization in Lean methodology, and embedding metrics to create focus.
Directs and oversees order fulfillment, shipping and logistics functions, and all facets of inventory control within separate MRP and WMS in a multifacility environment. Delegates duties including order entry and processing, transportation scheduling and shipping, inventory control functions and administration. Collaborates with sales and procurement regarding ship dates and inventory levels and develops budgets, policies, and procedures.
Director of the newest and largest print publication distribution and fulfillment center, encompassing 560K SF with satellite facility. Using KPIs and metrics, accountable for successful operations in a highly automated environment leading a team of 400+ engaged in voice picking, sortation, B2C, reverse logistics (RL) and value-added services meeting stringent customer requirements.
Directed company print publishing and electronic device fulfillment, distribution, transportation and logistics operations. Responsible for successful automated fulfillment, end to end electronics refurbishment and repair, custom display fulfillment, educational aid assembly and reverse logistics. Accountable for establishing successful transportation compliance and logistics procedures.
Directed all aspects of company’s largest distribution operation servicing global network. Accountable for timely order fulfillment in an SAP driven same-day ship environment, improving accuracy and quality to regain customer confidence. Managed $9M operating budget. Established and managed quantitative, qualitative and fiscal metrics using Lean, statistical analysis and customer-based solutions.