London, England, United Kingdom
AWARD-WINNING MANAGER and SCRUM MASTER offering more than 16+ years of experience in delivering continuous process improvement. Having an opportunity to facilitate the seamless integration of new technology solutions has been a mission that I really enjoyed doing. I have completed my bachelor’s degree in electrical and electronics engineering at Federal Institute of Science and Technology (FISAT), India, a competitive institution, it does not award degrees based on credits but rather on demonstration of competencies. I successfully completed various certifications such as PMP Certified, PMP # - 2918807, Certified OpenText Content Server Business Consultant, Application Designer Certified, Certified Agile Scrum Master, and ITIL V3 Certified. My keen attention to detail and innate aptitude for problem-solving has been one of my greatest qualities. This is evident in all my records of accomplishments in guiding and honing the skills of multicultural teams; setting companies’ pace and standard toward performance quality. My expertise as a project management professional in a culturally diverse setting has been one of my prominent distinctions since then. Moreover, my efficiency in dealing with people from different cultures and professional ranks has allowed me to be familiarized with new operational ideas that I strategically employ to come up with new and more reliable models that could break ineffective practices in the industry. I am multilingual in English, Hindi, Malayalam, and Tamil, possess a valid Dependent Partner Visa for three years and is currently available in the UK. I love to connect with people from all walks of life, so please don’t hesitate to send me a message at [email protected] Specialties: Cutting Edge Consulting Expertise, Strategic and Tactical Execution, Enterprise Content Management, Outstanding Client Service Delivery, Continuous Performance, and Process Improvement, Budget Allocation and Cost Control, Software Project Management, Requirement Gathering and Analysis, Staff Mentoring, Training, and Supervision, Business Intelligence, Conflict Resolution, and Decision-Making, Solutions Architecture
- Display unsurpassed expertise in managing numerous projects simultaneously to ensure delivery under the scope, schedule, and cost constraints. - Oversee the preparation and presentation of detailed business proposals to prospective clients. - Perform extensive research to identify clients’ diverse needs and develop innovative marketing strategies. - Supervise employees’ daily activities, prepare work schedules and facilitate training to achieve their maximum performance level. - Promote diversity and inclusion among employees to foster positive working relations and boost employee morale. Notable Achievements: - Display unsurpassed expertise in managing numerous projects simultaneously to ensure delivery Secured new business opportunities within the region by employing unique prospecting techniques and displaying a sound understanding of the corporate service portfolio. Display unsurpassed expertise in managing numerous projects simultaneously to ensure delivery Pioneered the development of promotional media for customers’ digital marketing campaigns on social media - Display unsurpassed expertise in managing numerous projects simultaneously to ensure delivery Streamlined the process by organizing records, documentation, and schedules for every client's account - Guaranteed clients’ utmost satisfaction by consulting with clients on deadlines and service level agreements - Championed developing strategies and architecture for clients in alignment with business plans - Proposed actionable recommendations on the most effective forms of production based on the projects’ budget - Received the following awards through demonstration of exemplary performance, dedication, and efficiency - REGIS Received Special Achievement Award (SAG Award) at ESRI Conference 2021 and 2019 - Silver Award for Public Works Authority on its Moazanah System in the Year 2020 - Displayed Moazanah during Qatar Information Technology Conference & Exhibition (QITCOM)
=> Directed and coordinated day-to-day operational aspects of a global professional services company with leading capabilities in digital, cloud, and security. => Facilitated regular training sessions for staff members to drive alignment on processes and standards. => Stayed abreast with the latest technologies and procedures by vigorously attending industry conferences and reading IT-related journals. => Masterfully led all initiatives to ensure strict adherence to all company policies, safety regulations, and legal requirements. => Established long-term quality relationships with clients to determine their project needs, scope, and budget in collaboration with another department. Notable Achievements: => Drove all efforts to consistently meet short- and long-term target goals. => Increased productivity and efficiency by spearheading and delegating tasks to a team of 8 people.
=> Maintained frequent interaction with clients to deliver world-class consulting solutions, including forward-looking and value-generating risk management frameworks. =>Rendered high level of assistance in the innovation of EY solutions on current and upcoming market needs. Notable Achievements: =>Played a vital role in recommending new or updated business models, as well as business plans, mission statements, and visions. =>Exhibited superior talents in researching and analyzing relevant alternatives to the current IT strategy.