West Midlands, England, United Kingdom
Prevously: Working across organizational boundaries. See 2008 e-Gov nomination for our Birmingham Children and Young People’s Partnership Online Children’s Services Directory in the category of Local e-Government excellence: Team, i.e. category for proven team-working or partnership activity which has delivered more than the sum of the parts. [ see link at http://www.publictechnology.net/modules.php?op=modload&name=News&file=article&sid=17895 ]. Specialties: Working across boundaries is intrinsically not about focusing on a specific Industry or sector. Its about understanding how sectors connect and interrelate and facilitating good inter-linking.
SME contracts
UK Commercial property
Teaching Maths, Science, ICT and English to challenging 15 and 16 year olds. Learned a lot about myself and how to motivate and manage others.
Working on enhancements to SAP CRM for 300-person call centre covering 200 different services over 4 sites. Includes integration to legacy back office systems and adaptations for visually impaired with JAWS.
Implementing SupaTrak vehicle tracking as a corporate solution and a foundation for follow-on green technology for LGV fleet management.
Working as IT Project Manager in the IISaM programme: - Implementation of ContactPoint in Birmingham. - Development of local eCAF system using agile methodology in partnership with CACI. Now engaging in implementation of National eCAF. - Development of online Children's Services service directory in partnership with NYAS. www.ineed2know.org.uk now in Phase 3 and setting the pace, including working with Digital Birmingham to get it into Mobile devices for today's youth. - Implementation of ISPP in Birmingham (sort of national service directory)