County Dublin, Ireland
Program Manager at Workday. Former Senior Technology Delivery Consultant at EY. Former Embedded Software Engineer at Qualcomm Technologies Ireland. Certified Scrum Product Owner (CSPO), Professional Scrum Master I (PSM I) and SAFe6 Agilist. Graduated with B.E in Computer and Communications at Technological University Dublin, City Campus (previously Dublin Institute of Technology, Kevin Street).
• Track project timelines, resources and deliverables, generating, presenting and distributing regular reports to relevant stakeholders and C-Suite. • Manage project budgets throughout delivery. • Maintain RAID and Action Logs, facilitating regular reviews and ensuring all items and actions are documented, updated and escalated when necessary. • Identify and scope key features, create detailed user stories based on business requirements to prioritise the most impactful features. • Facilitate sessions to develop future project requirements and roadmaps, as well as collaborating in the drafting of client CapEx proposals. • Led a global Scrum team of 14 developers to deliver a new online customer experience across 25+ countries.
• Managed validation efforts across multiple Qualcomm products, including Snapdragon and AI SoCs. • Led a team of four Engineers to support hardware validation and root cause issues. • Supported and tracked validation efforts of 10+ teams across multiple sites, updating project leads and stakeholders with the latest validation status and any high-risk issues. • Developed new firmware for upcoming Qualcomm devices. • Planned and prioritised new features based on customer requirements and feedback. • Maintained testing software and worked with external supplier to implement latest features and resolve issues. • Created and maintain new-hire documentation and regularly train new hires across multiple sites.
・Tested and reviewed multiple security IPs, documenting their architecture and summarising the accompanying code for new hires. ・Attended multiple training seminars including An Introduction to Deep Learning, The Anatomy of an Embedded Linux System and Embedded Security in a Connected World. ・Won the intern project challenge where we designed an Android application that assigned parking spaces to employees and allowed them to be raffled out if an employee was going to be absent.
Worked in the Samsung Experience Store in Dundrum, now Carphone Warehouse, and Carrickmines, two of the top performing stores in the country. ・Samsung Product Professional ・Working as Tech Support in dealing with Software issues across multiple systems (Android, iOS, Windows, MacOS) ・Advising customers on the products and contracts that best suited to their needs ・Customer Service Additional: ・Assisting in the training of new staff ・Cashing up the tills at the end of the day and weekly bank lodgements.