Paul Costea

Enabling processes through systems; enabling better business through processes

Mississauga, Ontario, Canada

About

Joyful professional, at ease in a fast paced environment, accustomed to provide top level customer service working for world wide developed companies. Strongly customer oriented and result driven. Specialties: Multilingual (English, French, German, Romanian), Delightful Customer Service, Problem solving

Experience

  • Roche (15 yrs 6 mos)
    • Systems and Process Analyst
      Dec 2020 - Present · 5 yrs 8 mos

    • Sr Technical Services Analyst
      Feb 2011 - Dec 2020 · 9 yrs 11 mos

  • CyberCSI (9 yrs 11 mos)
    • Regional Operations Manager
      Dec 2014 - Dec 2020 · 6 yrs 1 mo

    • Manager, Operations
      May 2012 - Nov 2014 · 2 yrs 7 mos

    • Bilingual Senior Technical Services Analyst
      Feb 2011 - May 2012 · 1 yr 4 mos

  • Bilingual Technical Support Representative at Logitech
    May 2010 - Feb 2011 · 10 mos

  • German Teacher at German Language School Concordia
    Sep 2009 - Jun 2010 · 10 mos

  • Bilingual Customer Service Representative at Startec Global Communications
    Sep 2009 - May 2010 · 9 mos