Lebanon
An accomplished and results-driven Senior IT professional with over 22+ years of extensive experience in IT Management, Technology & Project Management, Digital Transformation, Operations Improvement, and Change Management, across the MENA, Eastern African, and GCC Region. Having a proven track record of successfully creating and implementing digital change agenda, in addition to a vast knowledge in designing digital products and services. Possessing insatiable energy and robust expertise in delivering digital technologies using Agile methodology and superb interpersonal skills and the flexibility to work in a highly diverse environment and leading cross-functional teams through forward-thinking digital transformation. Highly experienced in managing complex technology, digital change, cloud computing, ERP, and customer experience projects from concept to completion with a strong ability and focus on driving business values, strengthening business performance to achieve the desired company goals and business objectives. Technical Skills: Business & Innovation Strategies - Business Automation Processes - Business Intelligence (BI) - Blockchain Technology - Internet of Things (IoT) - IT Service Management (ITSM) - IT Infrastructure Library (ITIL) - Business Continuity & Disaster Recovery Planning - Hybrid Infrastructures - Enterprise Resource Planning (ERP) - Customer Relationship Management (CRM) - Business Analysis & Design - Cyber/Cloud Security - Budgeting & Costing - Technology Evaluation Core Competencies: Analytical Skills - Multi-Tasking Abilities - Change Management - Leadership & Team management - Excellent Interpersonal Skills - Problem-solving & Decision-Making
Ensures execution of the group's business goals and strategies and responsible for the technological direction of the group. Proposes budget for programs and projects, purchases and upgrades equipment, supervises a team of IT specialists and heads over IT-related projects. Key Responsibilities: • Provide technical guidance within the group and monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. • Create and direct the strategic and tactical goals, policies, and procedures for the Information Technology department. • Lead ERP, Insurance/Reinsurance Broker Systems, Digital Transformation project & roadmap of the Group Business. • Working closely with Executive Committee, enable the change required to support the company’s strategy by creating and prioritizing a portfolio of transformation initiatives including designing, developing and implementing the technology, processes, culture and organization strategy needed to support company's vision. • Setting up new tech businesses, Software-Defined-Data Centers (SDDC), and digital start-up Operations. • Develop and test the Disaster Recovery Plan and Business Continuity Plan for head office and branches. • ...
Inkript is part of an investment group (Resource Group Holding –RGH) that has a diversified portfolio of businesses. The group’s businesses include security and business forms printing, elections and identification solutions, supply chain and logistics, telecom infrastructure and solutions, telecom managed services, mobile applications and gaming, national lotteries, real estate, and others. Key Responsibilities: • Managed all projects and ensured they are delivered on-time, within scope and budget. • Provided strategic overview and reporting on all projects to senior management. • Prepared a superior delivery forecasts based on upcoming projects, the current project plans, and contractual constraints. • Reviewed project reports, project plans, business processes and functional requirements. • Reviewed & validated the technical design and the user interface proposed by the technical lead /software architect. • Assessed the user manuals written by the QA team. • ...