Naples, Florida, United States
An M.B.A. graduate and established business professional with unique perspective and expertise in business marketing and management with over ten years of management experience, including Managing Partner of a multi-million dollar, award winning, four-star restaurant. Proficient in financial and operational cost control, strategic planning and growth, customer relations/public relations, strategic marketing, team building, conflict resolution/mediation, and event management.
Responsibilities include financial planning and implementation of marketing campaigns utilizing print media, lectures and group orientations. Developed innovative marketing programs that resulted in a five hundred percent increase in sales. Skills developed include planning and organizing, ability to create unique motivational strategies, and customer relationship building.
Provide clients with solutions to real life physical challenges. Physician referred quality of life improvement and maintenance for older adults, post rehabilitation fitness management, diet and weight loss counseling.
Managed all aspects of business, from the day-to-day operations, to marketing and strategic planning, to forecasting for long-range goals. Put into action consumer oriented marketing strategies resulting in revenue increases of 50 percent over a 2-year period. Aggressively created and implemented policies to increase and maintain operational efficiency, resulting in marked reductions in labor expenditures and cost of goods sold. Initiated and cultivated relationships with local businesses. This resulted in many lucrative partnerships, including the Ritz Carlton, and Registry Hotels, and local event coordinators. Coordinated events hosting major corporate guests such as The Discovery Channel, Gillette's Corporate Officers and Board of Directors, and Coca-Cola.
Responsibilities included supervision of technologists and technicians, support staff, and client services. Activities included customer and public relations, quality assurance, situation management and problem resolution, training personnel, and clinical testing. Conducted feasibility studies for new analyzers. Assessing costs, efficiency, and precision of multiple vendor product offerings for use in a clinical laboratory setting.