London, England, United Kingdom
A capable professional who has Information Technology and Project Management experience, gained through managing projects in complex and challenging environments. Leading and motivating several highly successful global teams. Strong customer and service management skills, which are readily adaptable to different operating environments. Specialities: Datacentre IT Project Management, IT Project Governance, Data Centre Rationalisation and Relocation. IT Tranformation and Migrations. DCIM, 3rd Party Vendor Management. Service Management: Process Design. Service Delivery, Infrastructure auditing. Additionally, I led the first Apprentice scheme for Thomson Reuters. The apprentices achieved 'London Apprentice of the Year' and 'UK Rising Star of the Year'. Represented Thomson Reuters on the board of East London Business Alliance where I helped steer corporate resources to charitable organisations in need of support. Led Thomson Reuters' global environmental teams and successfully managed several energy efficiency and recycling campaigns. Prince 2 Practitioner. ITIL Foundation. CDCDP.
-Project Managed several global data centre & real estate relocations, migrations and renovations, ensuring that all IT assets are relocated, deployed and supported. -Project Managed the installation of Wi-Fi into key buildings. Including switches, AP’s, structured cabling. Produced Ops documentation. -Exercised financial control and forecasting, ensuring resources are effectively used and accounted for. -Delivered several new CER's - including network, server and telecoms; migrated and implemented IT services into many more. -Governance of outsourced vendor relationships (e.g. IBM, AT&T, HP, CBRE). Ensuring that the 3rd party vendors understand their responsibilities, ensuring accountability, efficiencies and cost savings, providing excellent value, and adherence to process. -Designed and implemented new operating model, creating efficient global processes, promoting clear objectives, accountability and effective communications. -Built and led a global team of highly motivated Project Managers.
Project Manager - Data centre rationalisation and relocation, and the implementation of large and complex global projects. DCIM - Responsible for data centre footprint area, achieving long-term objectives by maximising space and cost efficiency. - Managed multiple >$1m projects and teams of engineers to install, relocate or to decommission data centre assets. - Managed data centre capacity rationalisation to regain 25% of space, power and cooling - made savings over $1m in energy, licensing, maintenance and other associated costs. - Planned and led the consolidation of global data centres. - Managed projects to close external warehouses, recovering >$5m assets and annualized cost savings of over $1m. - Led Service Improvement Programs with 3rd party vendors, improving performance (Change failure lowered by 85%), and >$5m annualized costs savings.
Customer facing Project Manager. - Audited and managed the relocation of Unilever data centres across Europe - Redesigned multiple data centres in Libya for Agip Oil and the National Oil Company - Relocated and supported numerous data centres in the UK e.g. Reuters, Boots, Nuclear Electric, British Steel, Transport for London, Associated Media, British Gypsum.
I joined Nielsen and within 2 years I was Team Lead, working shifts and weekends without supervision or support. Working in a responsible role at a young age made me very aware that people are the most important aspect of any organisation. Building relationships with internal and external customers was and is second nature to me.